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Staff Quality & Reliability Engineer

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

TE Connectivity’s Quality and Reliability Engineering Teams analyze the ability of product and production systems to comply with customer and contractual requirements through established reliability factors. They design, recommend revisions and install quality control systems, develop and document analytical methods for establishing reliability of products and their components and conduct analysis on relative reliability with regards to cost, structure, weight, maintainability, facility of production, and availability of materials and equipment. Out teams develop, implement and monitor company environmental safety programs and policies to ensure compliance with federal, state, and local environmental, health and safety regulations and recommend corrective actions if necessary. They are responsible for policies and practices to comply with applicable government regulations and industry requirements related to product environmental compliance, the implementation and management of technical and testing standards and specifications, quality control and reliability programs governing materials, product and processes, resulting in the optimization of material and labor, as well as failure analysis, root cause, corrective action and customer communication.


Job Responsibilities

•    Active participation in process analysis. APQP, New product / process validation, design reviews and Safe Launch within the supply base
•    Assist launch engineers in preparing process flow diagrams, DFMEA, PFMEA, corrective/preventative actions and process troubleshooting and improvements within the supply base
•    Coordinate, review, and submit PPAP documents to the customer. Negotiate approval status as necessary
•    Prepare PSW and Control Plans and conduct Process Capability and GR&R studies as part of the PPAP submissions
•    Complete supplier run at rate studies and process sign off audits for high risk components in the supply base
•    Prepare documentation for quality inspection plans as needed; uploading the plans to SAP for direct-ship components
•    Support Outside Vendor Management with Quality support for supplier-to-supplier tool moves. Provide drawings and quality inspection plans to the receiving supplier and assist with check-off to ensure all gages, etc have been provided
•    Coordinate customer concern resolutions for pre-production product complaints
•    Establish and maintain communication between customer and trouble owner
•    Perform internal and external quality system audits as required
•    Assist in developing and executing proactive and reactive business processes to increase performance and capabilities of the supplier to meet TE’s short- and long-term supply needs
•    Promote ongoing mutually beneficial improvements with the suppliers
•    Use core tools to audit and optimize legacy tools and work centers at suppliers toward Star Level 5 capable performance
•    Develop supplier and internal Supplier Quality Department team members’ capabilities in 8D skills using a comprehensive 8D scoring and coaching tool
•    Utilize technical problem-solving tools to diagnose and fix escalated, particularly difficult technical challenges in the supply base in effort to protect TE costs of poor quality and delivery internally and to our customers



What your background should look like:

•    BS Degree in Engineering required with 5+ years of relevant experience
•    Master’s Degree preferred
•    Lean Six Sigma Black Belt or advanced knowledge and use of convergent technical problem-solving tools preferred
•    America Society for Quality (ASQ) Certified Quality Engineer preferred
•    Experience with all tools of IATF16949; especially VDA6.3, APQP, PPAP, Root Cause Analysis
•    IATF16949 lead auditor certification required to lead supply base audits and support internal audit cadence within TEC
•    Working knowledge of SPC, capability analysis, gage R&R, and statistical techniques
•    Excellent verbal and written communication skills with project management capabilities
•    Must be able to lead and motivate engineering resources within a matrix organization
•    Candidate must be self-directed and possess managerial courage and business acumen
•    Candidate must be well versed in working in technical and commercial environments and work fluidly to lead communications with suppliers and customers up to the OEM level
•    Must be willing to travel up to 50% within the US and Mexico
•    Experience in an automotive regulated environment (Tier 1 and OEM)
•    Experience with Minitab or other statistical software strongly desirable
•    Must be able to interpret blueprints of plastic parts, assemblies, and systems
•    Experience in molding of clear plastic parts in appearance critical lighting applications preferred
•    Some molding RGJ level training preferred
•    Able to work effectively in a team environment
•    Proficiency working with Microsoft Excel, Word, PowerPoint and SAP


Values: Integrity, Accountability,Teamwork, Innovation

About TE Connectivity
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive and connected future. Our broad range of connectivity and sensor solutions, proven in the harshest environments, enable advancements in transportation, industrial applications, medical technology, energy, data communications and the home. With approximately 80,000 employees, including more than 7,500 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat and Twitter.


What TE Connectivity offers:
We offer competitive total rewards compensation. Our commitment to our associates includes offering benefit programs that are comprehensive, competitive and will meet the needs of our associates.

  • Generous 401(k) Plan
  • Tuition Reimbursement
  • Benefits start on day one
  • Charity Donation Matching Program
  • Competitive Paid Time Off
  • Employee Resource Groups
  • Employee Stock Purchase Program
  • Healthcare for Associates and Families
  • Health and Wellness Incentives
  • Life Insurance and Disability Protection

Throughout our Global reach and various Business Units, we take a balanced approach to the benefits we provide. Many benefits are company-paid, while others are available through associate contribution. Specific benefit offerings can vary by location.


WINSTON SALEM, NC, US, 27101-2166

State:  NC
Country/Region:  US
Travel:  50% to 75%
Requisition ID:  75043
Alternative Locations: 
Function:  Engineering & Technology

Job Segment: Quality Engineer, Engineer, ERP, Developer, Engineering, Quality, Technology

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