IT Operations Analyst (Intern)
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Connections matter. Make yours here. TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, Instagram and X (formerly Twitter).
Click here for to learn more about the TE Connectivity HBCU Career Pathways Program
Segment, Business Unit or Corporate Group
This position will be part of the GLOBAL TEIS--TEIS is a diverse, global partner to all of TE's businesses and functions. The TEIS team is comprised of multiple Centers of Excellence (CoEs) in Digital, Infrastructure and Security, Application Services and our CIO Business Office
Work Location
The location for this position is Winston Salem, NC (Street Address: 3800 REIDSVILLE Road, WINSTON SALEM, NC)
Job Overview
At TE Connectivity, you’ll help bring our purpose to life by creating a safer, sustainable, productive and connected future. As an Intern in the Global TEIS Business Unit, you will:
• Provides second-level technical and operational support services to employees with technical problems and information technology issues involving desktops, laptops, printers, RF guns and multi-function devices, on-site or remotely as required.
• Provide basic level network troubleshooting and support for the Cisco IP based telephone system.
• Contribute to the Asset management activities for local IT Infrastructure.
Responsibilities
At TE Connectivity, you’ll be part of a global collaborative culture where your innovative approach and actions have the potential to transform the world of tomorrow. In this role you’ll:
• Analyze and resolve customer hardware, software (standard or custom), or network problems or requests reported via ServiceNow tickets.
• Build, configure, install, and support PCs using TE’s standard “Image” process.
• Troubleshoot client application issues, i.e., SCCM, Crowdstrike, Office 365, and VPN.
• Install network printers (physical hardware and client setup).
• Maintain the IT asset inventory updated.
• Work through a ticketing system following the ITIL process.
You’re the kind of person we are looking for if you:
• Have a minimum GPA requirement of 3.0
• Are currently enrolled in a bachelor’s degree program in IT
• Are currently enrolled in an accredited University or College for the duration of the Internship
• Are authorized to work in the U.S.
Competencies
Values: Integrity, Accountability, Inclusion, Teamwork, Innovation
Competencies
Compensation
• Competitive base salary commensurate with experience: $18.20--$38.64/hour (subject to change dependent on physical location)
• Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
What TE Connectivity Internship Program offers
TE has a robust internship program that provides our interns with an abundance of resources to feel included as part of our Team. Every summer we coordinate various educational and networking events for our interns. The TE University Relations team will be hosting virtual meetups, information sessions, tours, skill building presentations, and topping it off with National Intern Day celebration activities.
A unique employee resource group we have is the Young Professionals Employee Resource Group (ERG). This group is committed to creating a highly engaged and empowered cross-functional network of young professionals by placing high value in Professional Development, Networking Opportunities and Community Involvement to drive the success of our interns.
In addition to the ERG, we also provide our interns with complete access to our internal library of self-lead courses. These courses include academies like leadership to help the interns develop their development in becoming future leaders at our organization. To help with their professional growth, we provide access to Mentors via our NAVIGATE platform. Mentors serve as a guide to navigate the organization and provide additional support in their career endeavors at the company. Our program provides a holistic experience for interns that targets professional development and personal growth.
Our internship program typically runs May thru August and gives students the opportunity to work on projects that contribute to the success of their team and build on their classroom experience. Throughout the 10–12-week program, interns will be provided with:
• Onboarding & Orientation
• Professional Development Workshops
• Networking Opportunities
• Operations Experience
• Executive Exposure
Timeline
TE Connectivity recruits on campus between September and March for New Grad (FT), Rotational, Internship and Co-op positions beginning in May. Once you have applied to a position, your resume and application will be reviewed. If you are selected to move to the next step in the application process, you will be contacted by a recruiter. Once you accept an offer, the onboarding process will begin in January for interns who have committed to offers in the fall semester and upon acceptance for interns who have committed to offers in the spring semester.
EOE, Including Disability/Vets
WINSTON SALEM, NC, US, 27101-2165
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