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Quality Control Supervisor

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

The Global Application Tooling Division (GATD) of TE Connectivity is currently seeking a Quality Supervisor to join our team. GATD is a worldwide engineering and manufacturing business unit that designs and manufactures application equipment, associated tooling and precision machined products for all markets


Job Responsibilities


•    Oversee plant quality, Inspection Department, and Internal Calibration Program
•    Member of Plant Leadership team that determines plant direction
•    Lead and coach the Quality Assurance and Quality Control Teams to ensure maximum team performance which includes hands-on leadership and development / coaching of direct and indirect reports
•    Monitor, communicate and improve key Customer KPI’s, including Customer Scorecards, Corrective actions response time and PPM improvement
•    Participate on voice of the customer activities to deliver Extraordinary Customer Experience (ECE)
•    Update customers globally in a timely fashion regarding product quality
•    Drive and engage cross functional teams to conduct root cause analysis on both internal and external quality issues and formulate resolutions in a timely manner. Also, to ensure the implementation and effectiveness of actions
•    Promote and Drive “Zero Defect” mentality within the plant using proactive tools such as Lean (TEOA), Six-Sigma, Poka-Yoke (Error Proofing), Measurement System Analysis, Advance Product and Quality Planning (APQP) Statistical Process control (SPC) and Process Failure Mode and Effects Analysis (PFMEA)
•    Maintain a statistically stable measurement system for products in accordance with accepted industry standards
•    Provide training and leadership in the application of statistical methods and quality tools throughout the business. Principle resource for quality and inspection methods, statistical process and quality control
•    Be an active participant and advocate of the TE Connectivity’s Lean methodology (TEOA), driving the Quality teams. Identify gaps and opportunities and drive continuous improvement throughout the organization
•    Be a key interface with Sales, Product Marketing, and Manufacturing to meet customer’s needs through customer contact,
•    Partner with support staff and matrixed reports to ensure the support and resources provided align with the needs of the operation
•    Assist Manufacturing Engineering in development of acceptable process CpK values and associated monitoring for key components
•    Work with Product Engineering on new product development concerning inspection methodologies and tolerancing
•    Other responsibilities as assigned by Quality Manager.

What your background should look like:

•    Bachelor’s degree in Engineering, Quality or related technical field
•    2-3 years of supervisory experience preferred
•    Minimum 5 years’ experience working in a manufacturing plant environment with a proven record in improving Quality
•    Experience working and developing strong relationships with multiple customers and suppliers in a low volume, high mix industry
•    Working knowledge of ISO9001and appropriate experience
•    Proven six-sigma and lean experience is highly desirable
•    Strong leadership and managerial skills to drive and lead change
•    Strong business acumen, excellent time management skills to manage multiple projects and demands
•    Must have the ability to manage a diverse group of employees.


Managing and Measuring Work
Motivating Others
Building Effective Teams
Values: Integrity, Accountability,Teamwork, Innovation
SET : Strategy, Execution, Talent (for managers)


State:  PA
Country/Region:  US
Travel:  Less than 10%
Requisition ID:  76393
Alternative Locations: 
Function:  Quality

Nearest Major Market: Harrisburg

Job Segment: Manager, Engineer, QC, Lean Six Sigma, Quality, Management, Engineering

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