Field Application Engineer
Job Overview
Key Responsibilities
Performs installations, maintenance, certification and advanced repair for TE Application Tooling Equipment either at TE plant or on customer side.
Travels domestic and EMEA wide to perform installations, preventive maintenance, repairs, operator training on basic TE Application Tooling Equipment on-site at TE customers advised by local AT management.
Analyses and resolves problems on TE equipment and product due to such factors as improper application, poor maintenance and quality control, failed parts etc.
Performs advanced customer trainings on TE equipment and TE technologies.
Analyses and evaluates warranty topics on customer equipment. Determines if defective and recommends corrective action.
In cases of problems he follows up self-driven to interchange with all involved parties to get the problem fixed on professional level by keeping under consideration that this in line with all TE policies and specs
Support AT sales efforts by close cooperation with the resp. Area Manager to increase TE’s business over all. Promotes AT tooling by making new equipment and service offering recommendations.
Recommends changes to tooling or product designs in order to meet customer’s application or quality requirements.
Prepares and submits complete, accurate and timely reports related to shop, service activities, shop and service scheduling and service expenses.
Uses all available communication tools to inform and be informed of all service related activities, issues and events
Adheres to all company policies, procedures and code of ethics
What your background should look like:
Degree in an Electrical or Mechatronic profession
University degree in Electronics desirable but no must
Mechanical skills
Basics in Pneumatic
Basics in Hydraulic,
Structured analyzing and fixing of complex problems
Good Communication / negotiation skills
PC and MS Office knowledge
First experience in technical Service organisation
Driving licence
Medium level in speaking and writing English
Willingness to travel domestic and EMEA wide
Willingness to work in a multicultural, international team
Competencies
WARSZAWA, MZ, PL, 02-677
Job Segment:
Application Engineering, Electronics Engineer, Field Engineer, QC, Technical Support, Engineering, Quality, Technology