Why you should join

The Quality Assurance Specialist is responsible for maintaining and continuously developing the Quality Management System in accordance with ISO 9001:2015 and specific customer requirements. This role serves as the key contact for customers in all quality-related matters, ensuring timely and accurate communication regarding complaints, audits, and other quality issues. Responsibilities include monitoring internal and external PPM levels, conducting root cause analyses, and defining and implementing effective corrective and preventive actions. The position also involves planning, executing, and monitoring internal audits (product, process, etc.) to ensure compliance and continuous improvement. Additionally, the Quality Assurance Specialist prepares 8D reports, performs detailed root cause analyses, defines corrective actions, and verifies their effectiveness to prevent recurrence.

Your Main Tasks

* Ensure customer satisfaction and meet their expectation in terms of quality, certifications, and reactivity within the delivery plan.

* Ensure deployment of quality indicators and targets in manufacturing area.

* Receive and lead 8D meetings to solve customer claim / internal critical issues with the inputs of a multidisciplinary team.

* Achieve / maintain IATF 16949 certification audits without NCs.

* Support internal and external audits.

* Participate in Scrap improvement action plan.

* Ensure the update and the compliance with control plans and PFMEA.

* Prepare and submit PPAP documentation to customer.

* Ensure all elements (DFMEA, PFMEA, Control Plan, PSW, etc.) are complete.

* Identify and mitigate risks during project transfer or launch.

* Document lessons learned for future projects.

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Your Ideal Background

• Master degree (or equivalent) in Electrical/Mechanical/Industrial Engineering, or related field with At least 2 years of experience within connector, Molding or cable assembly, in Quality department

• Expert Knowledge on ISO9001. Preferred on IATF16949

• Fluent English in written and verbal

Special Qualifications, Knowledge & Skills

• Working Knowledge on specific product and process is a plus (e.g., Molding)

• Be familiar with the tools related to supplier APQP process, include but not limit to APQP, PPAP, FMEA, CP, MSA, SPC, R@R and 8D.

• Thorough knowledge of Problem-Solving tools

• Process Auditor Skills mandatory

• SAP basic knowledge is a plus

• Presentation skills

• Communication and negotiation skills

• Coaching skills

Competencies