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Account Manager - Inside Sales- Automotive

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

TE Connectivity has an Inside Sales Specialist  - Account Manager position available in the North America’s region within the Automotive Division business unit, reporting to the Inside Sales Manager. This position has responsibility for calling and managing various Customers, to sell TE products. Many of the related account activities, largely comprise of Tier 2/3 suppliers and Distributors. This role will be located in Troy, MI. TE is looking for an Inside Sales Specialist who is the voice of TE to our customers here in the Automotive Business Unit. If you are passionate about serving customers, technically oriented, and interested in working for a world leader in Connectivity, then the TE Inside Sales Specialist  - Account Manager position may be an ideal fit for you. TE Inside Sales Specialist  - Account Manager deliver extraordinary customer care by promptly and proactively contacting customers to align their needs with TE products. Inside Sales Specialists strive to make it easy to do business with TE Connectivity and solve customer issues.Inside Sales Specialist  - Account Manager own the customer relationship.

•    Delivering an extraordinary customer experience by technically advising customers on TE products, services, and capabilities to best meet the needs of the customer.
•    Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.
•    Growing and nurturing customer relationships on every interaction that results in measurable Customer value to drive Sales.
•    Involved in Customer interactions, including receiving PO’s, supporting delivery and
•    Customer Care team members, verifying capacity checks, and other program requirements.
•    Responding to customer with technical specifications to meet their application needs.
•    Negotiate customer terms and conditions.
•    Drive sales growth through maximization of resources and execution of market segment strategies.
•    Nurturing short to mid-term opportunities through regular touch points.
•    Leading qualification and follow-ups of inbound leads received through various sources (including company website, sample system, social media channels, events, and other sources).
•    Communicating via various channels such as telephone, email and chat with customers and internal support areas including production, sales, engineering, logistics, and others as necessary.
•    Liaising effectively with various internal business partners such as Engineering and
•    Customer Care to resolve customer inquiries and requests.
•    Reacting positively to changing business conditions by proving to be flexible and adaptable.

What your background should look like:

•    Bachelor’s Degree or Technical College Degree (e.g. Engineering/ Business/ Marketing / Sales)
•    Willingness and technical aptitude to understand and communicate TE’s product portfolio.
•    Maintaining a passion for building customer loyalty through exceptional listening, relationship building, and
•    strong written and verbal communication.
•    Influencing, consulting, problem solving, and demonstrating resourcefulness.
•    Demonstrating the ability to maintain progress on multiple tasks, set priorities, and manage time effectively.
•    Being a team player, critical thinker, self-motivator and maintaining a proactive positive attitude.
•    Willingness to accept coaching to improve your service to customers.
•    Strong verbal and written communication skills, including presentation and computer skills (i.e. Power
•    Point, Excel, Word, Salesforce, and other internal tools)
•    Must be ambitious, exhibit strong results-orientation and execution characteristics
•    Ability to effectively organize, prioritize and accomplish multiple conflicting tasks, make intelligent, timely
•    decisions and solve problems independently
•    Ability and willingness to travel as required, including international travel
•    Fluent English skills, oral and written


Values: Integrity, Accountability,Teamwork, Innovation

TROY, MI, US, 48084

City:  TROY
State:  MI
Country/Region:  US
Travel:  Less than 10%
Requisition ID:  67031
Alternative Locations: 
Function:  Sales & Marketing

Nearest Major Market: Troy
Nearest Secondary Market: Detroit

Job Segment: Account Manager, Sales Management, Engineer, Sales, Automotive, Engineering

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