Inside Sales Representative

Job Overview

TE Connectivity's Account Management Teams are responsible for selling TE's products, systems or services, providing detailed technical product information and maintaining relationships with customers in assigned geographic territory, industry or accounts.

What your background should look like:

•    Minimum of 2 / 2+ years of relevant experience in a customer facing role (customer service, retail)
•    Customer care, inside sales, outside sales and/or field engineer experience or graduate with technical education
•    Inside sales or consultative selling experience
•    Relevant product or industry experience 
•    Experience working with Salesforce.com or similar CRM
•    Excellent phone and consultative selling skills
•    Proven ability to initiate, organize and complete multiple tasks in a timely manner
•    Bring creative and new ideas to work
•    Must be resilient and prefer an environment that embraces change
•    Must be able to win Customers through storytelling and engaging conversations
Particular Skills & Abilities required
•    Excellent relationship and communication skills
•    A passion for serving and helping customers
•    Strong interpersonal and influencing skills and the ability to build strong, credible relationships with multiple organization functions (inside and outside of TE)
•    Strong selling, presentation and negotiation skills
•    Fluency in English and language skills according to customer’s location
•    Business acumen
•    Creativity to see alternatives
•    Clear, strategic thinker with the ability to execute on priorities
•    Ability to work to deadlines and challenging targets
•    Ability to identify and pursue new business opportunities in line with business plans 

 

Responsabilities

Meets target for specific accounts/locations as assigned

•    Manage all commercial aspects with the customer including relationship and regular contact with customer key stakeholders
•    Managing and preparing offers, project contracts and quotations, leading price and contract negotiations
•    Develop, enhance and grow customer relationships through lead generation and building an opportunity pipeline
•    Identify and manage new opportunities and drive revenue growth 
•    Sell the value propositions of TE products and services
•    Demonstrate technical expertise and superior service while influencing buying decisions through our innovative product solutions
•    Team up with Channel business unit & Distribution partner to close deals
•    Communicate with customers inbound and outbound via email / phone
•    Document program activity via salesforce and other relevant systems. 
•    Virtual meeting with customers
•    Work on new customers leads and develop opportunities. 

Key Goals & Objectives/Measurements:
•    Revenue Growth
•    Pipeline growth
•    Opportunity Management – pipeline, opportunity health and opportunity conversion
•    Customer satisfaction /  NPS 

 

Competencies