Inside Sales Representative

Job Overview

You will play a fundamental role in achieving our sales growth targets and driving our aligned sales/marketing initiatives through a passion to serve.

What your background should look like:

•    Minimum of 2 / 2+ years of relevant experience in a customer facing role (customer service, retail)
•    Customer care, inside sales, outside sales and/or field engineer experience or graduate with technical education
•    Inside sales or consultative selling experience
•    Relevant product or industry experience 
•    Experience working with Salesforce.com or similar CRM
•    Excellent phone and consultative selling skills
•    Proven ability to initiate, organize and complete multiple tasks in a timely manner
•    Bring creative and new ideas to work
•    Must be resilient and prefer an environment that embraces change
•    Must be able to win Customers through storytelling and engaging conversations
Particular Skills & Abilities required
•    Excellent relationship and communication skills
•    A passion for serving and helping customers
•    Strong interpersonal and influencing skills and the ability to build strong, credible relationships with multiple organization functions (inside and outside of TE)
•    Strong selling, presentation and negotiation skills
•    Fluency in English and language skills according to customer’s location
•    Business acumen
•    Creativity to see alternatives
•    Clear, strategic thinker with the ability to execute on priorities
•    Ability to work to deadlines and challenging targets
•    Ability to identify and pursue new business opportunities in line with business plans 

Responsabilities

Meets target for specific accounts/locations as assigned

•    Manage all commercial aspects with the customer including relationship and regular contact with customer key stakeholders
•    Managing and preparing offers, project contracts and quotations, leading price and contract negotiations
•    Develop, enhance and grow customer relationships through lead generation and building an opportunity pipeline
•    Identify and manage new opportunities and drive revenue growth 
•    Sell the value propositions of TE products and services
•    Demonstrate technical expertise and superior service while influencing buying decisions through our innovative product solutions
•    Team up with Channel business unit & Distribution partner to close deals
•    Communicate with customers inbound and outbound via email / phone
•    Document program activity via salesforce and other relevant systems. 
•    Virtual meeting with customers
•    Work on new customers leads and develop opportunities. 

Key Goals & Objectives/Measurements:
•    Revenue Growth
•    Pipeline growth
•    Opportunity Management – pipeline, opportunity health and opportunity conversion
•    Customer satisfaction /  NPS 

Competencies