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ACCOUNT MANAGER II

About TE Connectivity
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive and connected future. Our broad range of connectivity and sensor solutions, proven in the harshest environments, enable advancements in transportation, industrial applications, medical technology, energy, data communications and the home. With approximately 80,000 employees, including more than 7,500 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedInFacebookWeChat and Twitter.

 

What TE Connectivity offers:
We offer competitive total rewards compensation. Our commitment to our associates includes offering benefit programs that are comprehensive, competitive and will meet the needs of our associates.

  • Generous 401(k) Plan
  • Tuition Reimbursement
  • Benefits start on day one
  • Charity Donation Matching Program
  • Competitive Paid Time Off
  • Employee Resource Groups
  • Employee Stock Purchase Program
  • Healthcare for Associates and Families
  • Health and Wellness Incentives
  • Life Insurance and Disability Protection

Throughout our Global reach and various Business Units, we take a balanced approach to the benefits we provide. Many benefits are company-paid, while others are available through associate contribution. Specific benefit offerings can vary by location.

Job Overview

TE Connectivity's Account Management Teams are responsible for selling TE's products, systems or services, providing detailed technical product information and maintaining relationships with customers in assigned geographic territory, industry or accounts.

The Americas Sales team for the Industrial Business Unit has a vision of winning in the market with a passionate organization that delivers unique solutions to our Customers. We are seeking team members to help us make this vision a reality. In this exciting role, you will be responsible for establishing and maintaining strong business relationships with key accounts, generating demand through design wins and revenue growth while providing total customer satisfaction.

Role Statement

The Inside Sales Representative is the inside sales person responsible for:
1. Account Management and Qualification: Responsibility of growth of revenue, pipeline, 
conversion, etc. for established secondary accounts and for penetration of new “green field” 
accounts over the phone.
2. Lead management: Lead qualification, identify customer needs and follow up opportunities until 
successful closure.
3. Sales effectiveness support: Support other groups (Product Teams, etc.) with follow-up on 
administration actions, sample requests, escalations, deliveries, quality performance. 
Understanding TE internal organization is key to speed up things.
 

Key Tasks

Inside Sales Representative Responsibility:
• Own specific accounts/locations as assigned (i.e. remote locations, B accounts which are on the 
‘fringe’, or prospective B accounts). Manage all commercial aspects with the customer including 
relationship and regular contact with customer key stakeholders, managing and preparing offers, 
project contracts and quotations, leading price and contract negotiations, following up on current 
and potential opportunities and projects. Proactively address open customer issues, including 
quality issues, until appropriate closure
• Penetrate new, assigned, ‘green field’ accounts or locations as identified by sales/marketing 
leadership
• Sell the value propositions of TE Connectivity products and services

Description

Lead/Account Qualification:
• Promptly and efficiently handle all inbound leads - make contact with all hot leads within 24 hours 
and all other leads within 1 week
• Qualify or disqualify all leads, using consultative selling techniques to uncover the customer 
needs and opportunities
• Determine whether to retain ownership or stage for handoff to outside sales (either direct or 
channel) ensuring follow through to a closure

Sales effectiveness support:
• Follow up with open administration actions (samples, setting PN, PCN, RTS, PEEP, PN crosses, 
stock programs, quality audits, follow up on quality issues) till final closure
• Delivery escalation follow up
• Supporting sales with information when they are in the field 

Other Duties:
• Disciplined internal reporting of projects and other business activities through Salesforce.com
Key Goals & Objectives/Measurements:
• Revenue growth
• Conversion
• Price Erosion

Key Qualifications, Experience & Knowledge:
• Must have an Engineering degree
• Minimum three to five years of experience in or related to Sales
• Excellent phone and consultative selling skills
• An academic qualification in an engineering competence or equivalent field technical experience 
is a distinct advantage
• Should have had previous experience in a customer facing capacity
• Optimally have a deep and broad knowledge of TE Connectivity technology, product portfolio,
and the markets they serve
• Bilingual, excellent fluent English skills, oral and written

Particular Skills & Abilities Required:
• Excellent relationship and communication skills
• A passion for serving and helping customers
• Strong interpersonal and influencing skills, as well as the ability to build strong relationships with 
multiple organization functions (inside and outside of TE)
• Strong selling, presentation and negotiation skills
• Ability to work to deadlines and challenging targets
• Ability to identify and pursue new business opportunities in line with business plans

Competencies

Values: Integrity, Accountability,Teamwork, Innovation

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Location: 

TLALNEPANTLA, DIF, MX, 54060

City:  TLALNEPANTLA
State:  DIF
Country/Region:  MX
Travel:  10% to 25%
Requisition ID:  73449
Alternative Locations: 
Function:  Sales & Marketing


Job Segment: Account Manager, Engineer, Developer, Outside Sales, Manager, Sales, Engineering, Technology, Management

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