Why you should join:

Your main tasks:

• Responsible for various assigned projects
• Acts as the customer’s representative for all quality‑related aspects
• Sets quality objectives in alignment with customer goals
• Coordinates corrective and preventive actions resulting from customer complaints
• Manages quality assurance agreements
• Serves as the VOC (Voice of the Customer) for all quality‑related matters
• Monitors the quality level of newly manufactured products and analyzes defects occurring in production for projects in the launch phase
• Administers and resolves quality complaints received from customers for the products under her responsibility.
• Leads customer complaint review meetings for new products and completes the corresponding 8D reports
• Ensures that quality policies and procedures are applied throughout the production process
• Evaluates existing quality procedures and proposes optimization measures
• Performs process and product audits according to international and regional standards
• Proposes and implements actions for correcting and preventing deviations from quality standards or issues derived from customer complaints
• Leads technical analyses for new products and participates in material reviews
• Provides guidance/training to operators and technicians in the production area on quality topics, customer requirements, customer complaints, and internal quality issues
• Proposes technical process changes to the engineering department
• Performs statistical analyses based on production data
• Regularly reports on the evolution of quality performance indicators
• Creates validation documentation and acceptance/rejection files according to product specifications
• Prepares and coordinates customer audits
• Verifies the implementation of corrective and preventive actions for new products
• Coordinates the approval process for new parts (PPAP)
• Is responsible for creating and maintaining the control plan
• Has the authority to stop the production line in case of nonconformity or risk to the customer

Your ideal profile:

• Minimum diploma in Engineering (process, production, or another similar discipline)
• 3+ years of experience in a Quality department
• 3+ years of experience in production
• Internal auditor skills
• Technical knowledge: 5Why, 8D, Ishikawa, SAP, PDCA, PFMEA
• PC skills: Minitab (or a similar statistical analysis software), Microsoft Office
• Strong communication skills
• Team spirit
• English proficiency

Competencies