SR FIELD APPLICATION ENGINEER

Job Overview

Analyzes the insights of customers and competition to provide inputs for the pre-development work and offers technical expertise for pre and post-sale activities.

Job Requirements

• Collaborating with customers and field support staff to identify technical problems and provide input to the solutions.    
• Monitoring the scheduled demos and installations and managing the company products and other sales and service request details.    
• Recommending the upgrades and replacements and monitoring the new products' inspection and testing.    
• Conducting training sessions to familiarize employees with the latest technologies, products, or applications of existing products and support design service initiatives.    
   

What your background should look like

Responsibilities:
    Teamwork with account manager to design win TE product in customer system
    Work directly with customer to resolve technical issues including Server, Storage, Networking, IPC and computer peripherals product
    Track, respond and manage customer's technical inquiries
    Make communication between customer engineer and internal engineering team
    Technical Seminar/Product promotion & training for customers
    Create new concept and proposal for customers
    Develop and maintain professional relationship with customers

Qualifications
    Experience with one of following criterion:
    FAE experience at least 3 years
    Connector design experience at least 3 years
    Server, Storage, Networking product design experience at least 3 years
    2D/3D CAD skill is required.
    Ability to speak a technical and a business language.
    Strong problem solving and communication skills.
    Willingness to travel and work in a global team of professionals.
    Fluent English skill for both writing and speaking.
    Good computer and project management skills.

Competencies