Position Summary
The Senior Account Manager is responsible for driving strategic growth, customer satisfaction, and profitability across assigned key accounts. This role serves as the primary executive interface between customers and the organization while leading a team of Account Managers and cross-functional stakeholders.
The successful candidate will develop and execute account strategies, identify new business opportunities, strengthen executive relationships, and lead a high-performing sales team to achieve aggressive revenue and growth targets. This position requires strong commercial acumen, people leadership, and the ability to influence across global matrix organizations. 
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Key Responsibilities
Strategic Account Leadership
•    Own overall business performance for assigned strategic accounts.
•    Develop and execute multi-year account growth strategies aligned with customer and company objectives.
•    Build strong executive-level relationships with key stakeholders at customers, partners, and internal organizations.
•    Identify new business opportunities, market trends, and emerging technologies to expand wallet share.
•    Lead executive business reviews and strategic planning sessions with customers. 
Revenue & Business Growth
•    Deliver and exceed annual revenue, profitability, booking, and design-win targets.
•    Drive penetration of new products, technologies, and solutions.
•    Develop account plans and growth initiatives that support long-term business objectives.
•    Own forecasting accuracy, pipeline management, and opportunity conversion.
•    Lead commercial negotiations including pricing, contracts, NRE, and long-term agreements. 
Team Leadership & Talent Development
•    Lead, coach, and develop a team of Account Managers and Sales professionals.
•    Establish clear objectives, performance expectations, and development plans.
•    Build a high-performance, customer-centric sales culture.
•    Recruit, mentor, and retain top sales talent.
•    Foster collaboration and accountability across the team.
•    Drive continuous improvement in sales processes, forecasting discipline, and customer engagement models.
Customer Relationship Management
•    Serve as the executive escalation point for key customer issues.
•    Strengthen customer trust through proactive engagement and problem resolution.
•    Ensure customer satisfaction by coordinating resources across engineering, operations, supply chain, product management, finance, and quality teams.
•    Develop deep understanding of customer business strategies, roadmaps, and future needs. 
Cross-Functional Leadership
•    Lead cross-functional account teams in a matrix organization.
•    Align product roadmaps and technology strategies with customer requirements.
•    Coordinate internal resources to support pursuit, qualification, and execution of strategic programs.
•    Work closely with operations and supply chain teams to ensure delivery performance and customer success. 
Business Management
•    Manage sales forecasts, pipeline reviews, and business reporting.
•    Monitor account profitability and business performance.
•    Utilize CRM and account management tools to ensure accurate customer and opportunity tracking.
•    Analyze market intelligence, competitive activities, and customer trends to drive strategic actions. 
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Candidate Qualifications
Education
•    Bachelor's degree in Business Administration, Engineering, Marketing, or related field.
•    MBA preferred.
Experience
•    10+ years of B2B sales, business development, or account management experience.
•    5+ years of people management experience.
•    Proven success managing strategic global accounts.
•    Experience working with hyperscalers, OEMs, ODMs, networking, AI servers, cloud infrastructure, or data center customers preferred.
•    Strong track record of revenue growth, design wins, and strategic account expansion.
Skills & Competencies
•    Strategic Selling
•    Executive Relationship Management
•    Team Leadership & Coaching
•    Commercial Negotiation
•    Financial Acumen
•    Account Planning
•    Cross-functional Leadership
•    Problem Solving
•    Customer Advocacy
•    Business Development
•    Forecasting & Pipeline Management
•    Excellent Communication & Presentation Skills