CUSTOMER ENGINEER II (Test Engineer)

Job Overview

TE Connectivity’s Product Engineering Teams optimize existing products from information or input provided by marketing, customers, Operation Teams, Development Engineers or other employees. They maintain existing products, processes, and specifications including modifications for new applications consistent with manufacturing techniques and economies. They also initiate and implement programs to continuously improve quality, and cost, while meeting customer requirements and may support and implement product extensions to existing platform products to meet specific customer requirements. They are the key experts in the products they are responsible for at TE.

What your background should look like:

Responsibilities:
1.    Be familiar with ASTM/ISO test standards and internal specifications, develop corresponding operation procedures;
2.    Carry out qualification tests according to specification/SOP, ensure test tasks can be finished within schedule;
3.    Support PM to test competitor products and customer’s application test;
4.    Learn to operate flame test chamber and master flammability test method per UL224 all tubing and VW-1;
5.    Support to do verification test for NPD projects
6.    Develop new and improve existing test capability based on product test requirement;
7.    Carefully record test data and results, check and review test data to meet specification requirements;
8.    Analyze root cause of test failure and propose corrective action;
9.    Prepare relevant test reports;
10.    Take part in document management training, then upload test reports into PDMlink for approval;
11.    Be responsible for maintenance of test equipment and instruments, spot check equipment carefully;
12.    Maintain equipment calibration list and perform regular outsourcing calibration before expiration;
13.    Purchase expendable chemicals, spare parts and tools in time, ensure they are available in any time;
14.    Implement 5S and personal protection per company’s policy, ensure tidy environment and safety in lab;
15.    Train and qualify new technicians;
16.    Other job assigned by lab supervisor.
17.    Continuous improvement. Look for and suggest efficiency improvements within qualification laboratory.
Requirements：
•    College or bachelor degree with more than 2 years working experience, major in material science is preferred;
•    Proficient in listening, speaking, reading and writing with Mandarin and English;
•    Be good at thinking and strong practical ability;
•    Good communication and interpersonal skills;
•    Familiar with PC and office software；
•    Hard-working and studious;
•    Be careful and responsible;
•    Team-work spirit; 
•    Able to manage multiple priorities;
•    Stress resistant;
•    Flexibility to travel to suppliers, customers, TE location. In-line with local travel protocols;
•    Have knowledge of VW/BMW/Daimler OEM specification advantage, but not essential;
•    Compounding or extrusion advantage, but not essential.

Competencies