FIELD APPLICATION ENGINEER II

Job Overview

The Field Application Engineer is responsible for providing technical support for technical services and application engineering functions. This will include close interaction with the product management, sales, engineering groups and external customers for the Medium Voltage Cable Accessories portfolio for applications up to 36kV system.

Job Responsibilities

• Preparation and management of product documentation such as bills of materials and installation instruction, and TE part creation (TCPN Creation)
• Provide product selection advice to customers and internal sales team.
• Application engineering / customization of existing products to meet customers’ requirements.
• Customer support during introduction and installation of new and existing products on site / at customers’ facilities
• Product demonstration, training, and presentation; this will require jointing skills to be able to install Cable accessories products for applications up to medium voltage (33kV).
• Liaise with Product Management and Engineering as part of the new product development process providing ideas and customer/application requirements.
• Provide technical input into the tendering process.
• Train the customers on new and existing products.
• Travel domestic/international as required to provide product training and demonstration and customer visits

Key KPIs: 

• Revenue targets
• Customer satisfaction on delivered training / product demonstration.
• New product pre-qualification

Job Requirements

• Qualified cable jointer up to 33kV cable accessories applications
• Engineering background in electrical is preferred
• 5+ years of cable accessories installation / application experience.
• Would have served a craft apprenticeship within the electrical engineering field and would be qualified to Degree or HND level in Electrical Engineering, or trade qualified cable jointer
• Ideally would have experience of working within the Power Utility or Cable/accessory industry. 
• Highly practical in nature with good hand skills with an aptitude for problem solving.
• Computer literacy and hold a valid driving license.
   

Competencies