Sr Field Application Engineer

Job Overview

TE Connectivity’s Field Application Engineering Teams work intimately with customers to recommend products and solutions for new and existing applications. They identify new applications, requirement modifications and enhancements to meet customer specifications and conduct on-site installation and service of product and are responsible for all technical aspects of the sales cycle for potential application of company products to meet customer needs, including identifying opportunities; determining solutions; creating demand; preparing detailed product specifications and technical marketing support; ensuring high quality and timely project execution and conducting follow-up technical support. They also approve operational quality of systems and equipment. 

The Data and Devices business unit of TE Connectivity has an opportunity for an experienced Field Application Engineer in the San Francisco Bay area to support key customers in  the San Francisco Bay area. The business unit has determined that, for our key customers, having knowledgeable engineering presence locally is critical to long-term success in supporting our customers’ product and design needs and in advancing our Company’s interests. 

The FAE will serve as a technical resource for our customers’ engineers and program / platform managers by providing technical expertise, design work, product application information, and general support for strategic customers.  The selected engineer will be a significant interface between TE Connectivity’s sales and engineering organizations and our customers.  

What your background should look like:

• Be the initial point of contact for customer’s local engineering group 
• Function as the technical interface between the customer’s engineers and the TE engineering community on all existing products as well as focus on new product development opportunities 
• Actively contribute to new product development opportunities for TE at the customer with the ability to provide conceptual design modeling 
• Interact directly with key customer on a daily basis and coordinate the deliverables related to customer projects including new products, modifications to existing products, test studies, signal integrity modeling, and any other development efforts 
• Establish relationships with key customer engineering contacts and decision makers 
• Gain a solid understanding of customer’s product set and future roadmap 
• Gain a solid understanding of TE Data and Devices products and future roadmap 
• Use VOC (Voice of Customer) tools to understand the accounts’ technology, strategic direction, and electronic connectivity needs. Communicate these needs to internal TE Connectivity teams to initiate projects 
• Support a cross-functional, global team specific to the customer. The team may consist of a Program Manager, Quality Engineering, Logistics, Procurement, Operations, and Sales. 
• Penetrate customers’ design cycle to be involved in the early stages of new product / platform planning 
• Work closely with internal engineering teams to insure that they are meeting the customers’ needs and be a conduit to the customer 
• Represent and be an advocate for the customer
• Support product & process qualifications 
• Support existing applications and products including tolerance analysis, application evaluation, and testing 

Skills, Experience and Education

• BS degree in Engineering required (Mechanical / Systems discipline preferred) 
• At least 4 – 8 years of engineering experience in connector knowledge 
• Knowledge of general manufacturing processes of stamping, molding, plating, and automated product assembly desired 
• Experience in development engineering and participation in full product development cycle 
• Prefer candidates with some knowledge of electronics components, preferably in one or more of our product lines (connectors, electronics relays, wire & cable) 
• Demonstrated ability to provide effective project leadership
• Demonstrated ability to organize and prioritize
• Strong interpersonal & negotiating skills
• Excellent oral and written communication skills demonstrated by the ability to communicate across all levels within and outside of the organization 
• Computer proficient including 3D Design Applications, Pro Engineer preferred 
• Ability and willingness to travel as required, mainly regionally 
• Successful candidates will have strong ability to work independently 
• Outstanding networking, influencing, and listening skills 
• Experience reading/interpreting production level drawings 
• Ability to perform basic tolerance analysis

Competencies