Job Overview

The Senior Digital Product Analyst supports the strategy, implementation, and optimization of enterprise digital platforms within the Digital Center of Excellence (COE).

This role partners closely with the Product Owner to support delivery of digital capabilities that enable scalable, reliable, and user-focused experiences across TE’s digital ecosystem. The Specialist works cross-functionally with business, IT, architecture, data, and experience teams to support platform functionality, structured workflows, documentation, reporting, and delivery coordination.

This position focuses on digital platform enablement, process optimization, requirements clarity, and execution support. The role provides research, analysis, and structured delivery support to ensure digital solutions effectively advance enterprise digital strategy but does not own the product roadmap.

The Digital COE partners across TE to embed digital strategy, tools, and expertise that help teams plan, build, and improve digital solutions, evolving TE’s digital ecosystem and delivering seamless, user-focused experiences.

Digital Platform Support

• Support ongoing implementation and enhancement of enterprise digital platforms and capabilities.
• Assist in configuring workflows, validation rules, user permissions, and publishing or deployment processes.
• Support integration efforts across enterprise systems (ERP, DAM, CMS, PIM, eCommerce, and other digital platforms).
• Help ensure system functionality aligns with business requirements and enterprise standards.
• Document platform configurations, workflows, release updates, and known dependencies.

Structured Workflow & Capability Analysis

• Analyze end-to-end digital workflows including content, data, publishing, commerce, or transactional processes.
• Identify opportunities to improve process efficiency, system usability, and scalability.
• Partner with cross-functional stakeholders to ensure system capabilities align with defined standards and governance models.
• Support evaluation of automation and AI-enabled enhancements to improve digital operations.

Customer & User Insights

• Support internal user research and usability testing related to digital platforms and workflows.
• Gather and synthesize feedback from business stakeholders, regional teams, marketers, product managers, and IT partners.
• Monitor industry trends in digital platforms, commerce capabilities, data management, and user experience.
• Provide insights to inform enhancement prioritization and process improvements.

Job Overview Con't

Use Case Development & Documentation

• Assist in developing use cases for new platform capabilities and enhancements.
• Define and document user stories and acceptance criteria in partnership with the Product Owner.
• Ensure requirements clearly articulate workflow dependencies, data needs, system logic, and integration touchpoints.
• Maintain organized product documentation to support engineering and cross-functional teams.

Execution & Delivery Support

• Support implementation initiatives, system releases, and enhancement rollouts.
• Track milestones, dependencies, and risks related to platform performance, integrations, or adoption.
• Coordinate across IT, architects, DAM, CMS, PIM, ERP and eCommerce teams.
• Escalate technical or operational risks as appropriate.

Platform Modernization Support

• Support initiatives related to digital platform modernization, including system upgrades, migrations, and capability expansion.
• Contribute to evaluation and enhancement of Product Content Management (PCM) / Product Information Management (PIM) solutions when applicable.
• Provide input and support for evolving eCommerce capabilities, including catalog experience, transactional functionality, and digital merchandising improvements.

Performance Measurement & Reporting

• Support tracking of KPIs related to platform performance, adoption, workflow efficiency, and user experience.
• Develop dashboards and reporting to provide visibility into digital capability effectiveness.
• Provide data-driven insights to support prioritization and optimization decisions.

Decision Support & Risk Identification

• Provide structured analysis and recommendations to inform digital product decisions.
• Support the Product Owner in navigating ambiguity by organizing research, defining trade-offs, and clarifying dependencies.
• Make decisions on smaller enhancements or workflow updates as delegated.
•  Identify early warning indicators related to data quality gaps, integration failures, workflow bottlenecks, or adoption risks.

Use Case Development & Documentation

• Assist in developing use cases for new platform capabilities and enhancements.
• Define and document user stories and acceptance criteria in partnership with the Product Owner.
• Ensure requirements clearly articulate workflow dependencies, data needs, system logic, and integration touchpoints.
• Maintain organized product documentation to support engineering and cross-functional teams.

Execution & Delivery Support

• Support implementation initiatives, system releases, and enhancement rollouts.
• Track milestones, dependencies, and risks related to platform performance, integrations, or adoption.
• Coordinate across IT, architects, DAM, CMS, PIM, ERP and eCommerce teams.
• Escalate technical or operational risks as appropriate.

Platform Modernization Support

• Support initiatives related to digital platform modernization, including system upgrades, migrations, and capability expansion.
• Contribute to evaluation and enhancement of Product Content Management (PCM) / Product Information Management (PIM) solutions when applicable.
• Provide input and support for evolving eCommerce capabilities, including catalog experience, transactional functionality, and digital merchandising improvements.

Performance Measurement & Reporting

• Support tracking of KPIs related to platform performance, adoption, workflow efficiency, and user experience.
• Develop dashboards and reporting to provide visibility into digital capability effectiveness.
• Provide data-driven insights to support prioritization and optimization decisions.

Decision Support & Risk Identification

• Provide structured analysis and recommendations to inform digital product decisions.
• Support the Product Owner in navigating ambiguity by organizing research, defining trade-offs, and clarifying dependencies.
• Make decisions on smaller enhancements or workflow updates as delegated.
•  Identify early warning indicators related to data quality gaps, integration failures, workflow bottlenecks, or adoption risks.

What your background should look like:

Qualifications

• Bachelor’s degree in Business, Information Systems, Marketing, Engineering, or related field.
• Minimum of 3–5 years of experience in digital product support, business analysis, enterprise system implementation, digital platform operations or other relevant experience required
• Experience supporting digital platforms such as CMS, eCommerce, PIM, DAM, ERP integrations, or related enterprise systems preferred.
• Foundational understanding of:
  • Enterprise system integrations (DAM, CMS, PIM, eCommerce, ERP)
  • Multi-channel publishing and digital commerce concepts
  • Workflow design and process optimization
  • Agile product development processes
• Strong understanding of a Product Information Management (PIM) platform is a plus.
• Experience with Adobe Analytics (including tagging) and interpretation of web data is a plus.
• Strong analytical skills and systems-thinking mindset.
• Strong documentation, organization, and communication skills.
• Ability to interpret workflow data and user feedback to identify improvements.
• Eagerness to grow into broader product ownership responsibilities.

Competencies