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Senior Manager Quality


The Aerospace, Defense and Marine (AD&M) business unit of TE is part of the Industrial Solutions segment – a world leader in the design of components and electrical interconnection solutions that are used for applications in extreme and harsh environments. These interconnect solutions make possible applications like avionics, jet engine management, flight controls, grounding systems and harness assemblies, in-flight entertainment (IFE) and cabin systems for today's "connected aircraft". Vertical markets served include commercial and military aviation, space, military ground vehicles, unmanned / drone vehicles, as well as marine offshore oil and gas (MOG) development. TE offers solutions for enhanced connectivity in extreme environments, from the deepest oceans, to

deep space exploration. In your relentless need to save space and weight, improve data delivery and power management, you will find that AD&M is ready to collaborate with your design team to help you get your product to the market faster with smarter, better interconnect solutions.

Job Overview

The Aerospace, Defense and Marine (AD&M) Business Unit of TE Connectivity is in search of a motivated Quality Manager for our West Coast Region.  The Manager, Quality- West Coast Region is a pivotal role within the Quality Organization of the AD&M Business Unit focused on Wire, Cable & Connector products.  The candidate is responsible for the execution of the regions Quality strategy to achieve world-class business performance. As the head of the SBU quality organization and a member of the SBU leadership team, the candidate must effectively partner with other functions to improve product and process Quality using principles of Quality Assurance and Continuous Improvement. A significant focus of the quality leader will be on talent development, strengthening the technical and leadership skills of the team. The Sr. Manager will lead by example and enhance the organization’s culture through instilling a “Zero Defect Culture” mindset.  This position can be based remotely or at an approved TE facility.  

This position requires access to information which is subject to stringent controls under the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR).  Applicants must be a U.S. citizen or national, U.S. lawful permanent resident, person granted asylee status in the U.S., or person admitted into the U.S. as a refugee.

Please note: This position may involve working with technical data, technology, software/source code, hardware or other items (collectively “items) subject to U.S. and non-U.S. export control laws and regulations.  Under these regulations, it may be necessary for TE to verify a candidate’s national origin and/or citizenship status to determine whether a U.S. or other government export license is required prior to releasing its technologies to the candidate.  If TE determines that TE will require a license or will be prohibited by applicable laws from providing the candidate with items necessary for the performance of this position, then TE expressly reserves the right to either a) make an offer of employment contingent upon TE receiving required export licenses from the appropriate government agency, b) consider the candidate for a different position that is not subject to such restrictions, on whatever terms and conditions TE shall establish in its sole discretion, or c) decline to move forward with the candidate’s application.



Key Responsibilites

•    Developing, documenting, implementing, and managing the quality management system for the sub-business unit.
•    Sets the tone for a “Zero Defect Culture” and deployment of continuous improvement/lean as the engine of delivering consistent and reliable operational performance.
•    Deploy structured problem-solving techniques to identify root cause and corrective actions.
•    Actively drive TE Operating Advantage as the de facto TEOA Champion at the leadership team.
•    Quality Management System (QMS): Implements and helps refine the QMS. The candidate actively drives the 1ADM/1CP Quality initiative in deploying efficient and consistent procedures across the enterprise.
•    Customer Quality: Interfaces where necessary directly with key customers to ensure ECE related to Product and Process Quality QC Inspection: Arranges for QC inspection of products, at the factories, both incoming and outgoing.
•    Complaint Handling: Response to customer complaints (RMAs) that are received and recorded via the TECH’s (TE system). Investigates complaints and takes appropriate action. Ensures qualitative and timely resolution of issues and drives overall levels of complaints down systematically.
•    Actively engages in the ADM QPL Committee to help refine the process excellence related to QPL Compliance related to Mil-Spec Products for Government Agencies (DLA, Nav-air etc.). 
•    Build capabilities of the broader team. Ensure robust succession plans and talent pipelines to identify and develop bench strength to fill future leadership roles.
•    Reports to the Global Director, Quality for Aerospace Defense & Marine.
•    Managing by influence, 4 manufacturing site Quality Teams supporting the Connectors, Wire and Cable business’s.  

This position requires access to information which is subject to stringent controls under the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants must be a U.S. citizen or national, U.S. lawful permanent resident, person granted asylee status in the U.S., or person admitted into the U.S. as a refugee.


Candidate Profile

•    Bachelor’s degree in a technical or quality discipline. Graduate degree desired, but not essential.
•    Work Location: Remote or Approved TE facility. West Coast or Western US preferred.
•    Minimum 15 years of quality management experience in a discrete manufacturing company. Familiarity with Aerospace products markets is a plus.
•    Minimum 5 years of global leadership experience, working with Asia, Europe and North America.
•    Develop a deep understanding of the TE ADM business unit and the Connectors SBU by building relationships through active engagement and discussions with stakeholders.
•    Ability to support VP & GM to operationalize the strategy related to the Global Quality organization and execution of strategic and operational initiatives.
•    Build Effective Teams: Creates and communicates standards and mission
•    Drive for Results: Displays initiative, prioritizes time and resources, seeks solutions and outcomes.
•    Excellent analytical and problem-solving skills combined with technical writing skills with an ability to comprehend and apply technical information.
•    Excellent planning and organizing skills.
•    Strong interpersonal skills and the ability to work effectively at all levels of the organization, with the competency and tenacity to achieve results without formal authority.
•    Structured problem-solving skills and experience.
•    Language skills: Must have fluency in English. Foreign language skills a plus (French or Spanish preferred).
•    Travel Requirements: Up to 50% (North America).

Additional Key Attributes

•    Culture: drives and has the resilience to sustain a winning culture and required organization structure that is responsive and adaptable to change; collaborative yet accountable; ensures the right example is set in providing specific feedback to encourage performance/professional development of those on the team and across the organization.
•    High engagement & ownership: hands on executive who develops a granular view of the business and able to dig deep as needed into the business/issues and lead by example, sets the right operating cadence and is personally accountable for the organization results, rolls up his/her sleeves to get to work and help solve problems when required.
•    Pace & energy: high energy, sets a quick pace and demonstrates a real sense of urgency and ensuring the right focus on things that matter most to create value.
•    Results focused: results-oriented, delivers consistently against both short term and long-term plans, constantly raises the bar on performance and leads the organization toward a higher level of achievement.
•    Customer & market orientation: demonstrates knowledge & insights about the overall market and experience in dealing with the customer base, understands competition, creates a compelling vision for the organization and drives focused action plans; is passionate about winning.
•    Leadership style: down to earth, team player with low ego yet highly competitive and motivated by opportunity & challenge to drive the business forward and build a sustainable organization, strong communication skills that are crisp, credible and which instill confidence in the organization and creates strong followership.



Managing and Measuring Work
Motivating Others
Building Effective Teams
Values: Integrity, Accountability,Teamwork, Innovation
SET : Strategy, Execution, Talent (for managers)

TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive and connected future. Our broad range of connectivity and sensor solutions, proven in the harshest environments, enable advancements in transportation, industrial applications, medical technology, energy, data communications and the home. With approximately 80,000 employees, including more than 7,500 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at and on LinkedIn, Facebook, WeChat and Twitter.

•    Competitive base salary commensurate with experience: $123,000 – 185,000 (subject to change dependent on physical location)
•    Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
•    Total Compensation = Base Salary + Incentive(s) + Benefits
•    A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.

EOE, Including Disability/Vets


San Diego-REMOTE, CA, US, 22400

City:  San Diego-REMOTE
State:  CA
Country/Region:  US
Travel:  25% to 50%
Requisition ID:  86216
Alternative Locations:  REMOTE, Los Angeles, San Francisco, Phoenix, Seatt
Function:  Quality

Job Segment: Quality Manager, Inspector, Technical Writer, QC, Quality, Technology

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