Role Objective

You will be responsible for end-to-end transport operations and improving logistics performance across the region.
This role combines hands-on execution with data analysis and problem solving. You are expected to take ownership, understand how processes work in practice, identify issues, and drive improvements where needed.

Key Responsibilities:
Transport Execution & Operations (incl. Customs & Trade)
•    Manage end-to-end import and export transport operations (planning, booking, scheduling, track & trace) 
•    Coordinate carriers, freight forwarders, and customs brokers
•    Issue and manage transport orders, ensuring timely and accurate execution
•    Monitor shipment progress and react to delays, disruptions, and escalations
•    Ensure transport and customs documentation is correct and complete (e.g. export declarations, origin, shipping documents) 
•    Ensure compliance with internal policies and international trade requirements 
•    Maintain and update transport-related master data
•    Monitor forwarder performance in daily operations and resolve issues 

Performance & Problem Solving
•    Monitor key logistics KPIs (on-time delivery, lead time, transit time)
•    Identify performance gaps and understand root causes
•    Analyze delays, complaints, and recurring issues
•    Follow up on corrective actions with carriers and internal teams

Process & Standardization
•    Understand how transport processes work across different sites
•    Identify differences, gaps, and inefficiencies in daily operations
•    Work with multiple stakeholders to align ways of working where needed
•    Support building more consistent and structured transport processes

Analysis & Improvements
•    Work with data from different sources and identify trends or risks
•    Provide clear, practical insights to support decisions
•    Support reporting and performance tracking

Team Collaboration
•    Collaborate with Planning, Logistics, Procurement, Finance, Customer Service, and external partners
•    Provide timely and structured updates and reporting to management 
•    Build strong working relationships across teams
•    Support team members in daily operations and problem solving
•    Share knowledge and contribute to continuous learning

Additional Responsibilities
•    Monitor and analyze transport lead times and transit time performance, track trends over time, and propose improvements based on data insights
•    Support forwarder performance follow-ups
•    Analyze complaints and recurring issues
•    Support spot quotes and transport cost inputs

Required Qualifications & Experience:
•    University degree in logistics or related field
•    ~4+ years of experience in transport/logistics (manufacturing or forwarding company)
•    Good understanding of customs processes and transport market dynamics 
•    Solid understanding of supply chain and material flows 
•    Experience with ERP/WMS systems (SAP preferred) 
•    Strong analytical skills (Excel)
•    English (min. B2) 

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