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EMEA Claim Management Engineer

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

The EMEA Claim Management Engineer is the interface between QM and the customers (internal and external) for all topics linked to a claim. Has accountability for closing claim management activities according agreed quality and time targets. Works on continuous improvement of claim management processes.

Key Responsibilities:

  • Supports sales and customer service to improve continuously the customer experience
  • Collects all new claims and assign them to the responsible plants
  • Assigns priorities on claims handling
  • Moderates communication among involved plants and departments
  • Moderates (whenever specific support is needed) RCA and CAPAs meetings
  • Support cross functional teams with risk assessments and problem solving
  • Performs 8D audits and starts actions to improve 8D report goodness
  • Performs statistical analysis and share reports
  • Works on continuous improvement of claim management processes, procedures and working instructions

What your background should look like:

  • Risk assessment 
  • Problem solving
  • Root Cause Investigation
  • Communication skills and conflict resolution
  • Ability to demonstrate flexible and efficient time management
  • Ability to prioritize workload based upon organization / team needs
  • Skill in identifying complex problems and in evaluating options to solve the issue
  • Skill in staff management through motivating, developing and directing people as they work 
  • Ability to influence others at all levels of the organization through collaboration
  • Exhibits, drives and communicates a clear understanding of desired results
  • Has clear vision and demonstrates the ability to learn, develop and deploy new ideas
  • Can motivate/influence others to change

Competencies

Values: Integrity, Accountability,Teamwork, Innovation

About TE Connectivity
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive and connected future. Our broad range of connectivity and sensor solutions, proven in the harshest environments, enable advancements in transportation, industrial applications, medical technology, energy, data communications and the home. With approximately 80,000 employees, including more than 7,500 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat and Twitter.

 

What TE Connectivity offers:

We offer competitive rewards & compensation. Our commitment to our employees includes offering benefit programs that are comprehensive, competitive and will meet the needs of our employees.
•    Competitive Salary Package
•    Performance-Based Bonus Plans
•    Health and Wellness Incentives
•    Employee Stock Purchase Program
•    Community Outreach Programs / Charity Events
•    Employee Resource Groups

Location: 

SZCZECIN 1 KABLOWA, ZP, PL, 70-895

City:  SZCZECIN 1 KABLOWA
State:  ZP
Country/Region:  PL
Travel:  10% to 25%
Requisition ID:  71086
Alternative Locations: 
Function:  Quality


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