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Quality & Reliability Engineer

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

TE Connectivity’s Quality and Reliability Engineering Teams analyze the ability of product and production systems to comply with customer and contractual requirements through established reliability factors. 


As a Quality and Reliability Engineer, you will cover a specific set of Value Streams (Harness, Aluminium extrusion processing and Moulded parts) to ensure products comply with the company and industry standard, codes and specifications. You will design, recommend revisions and install quality control systems, develop and document analytical methods for establishing reliability of products and their components. 

Key tasks of the job: 

  • Champion in driving the Voice of the Customer (VOC) and Extraordinary Customer Experience (ECE) initiatives back into operations.
  • Act as Value Stream lead for Notice of Escape (NOE), escalated or high impact customer events and formal customer improvement programs. 
  • Assess and deliver on customer specific quality requirements (KPI’s, complaint processing times, approval requirements).
  • Conduct periodic evaluation of TE Customer quality performance: specific focus on number of Customer complaints, defective measure (e.g. PPM), complaint response times, quality of 8D reports.
  • Communicate customer requirements within the TE plants/functions to ensure awareness and compliance by providing training, support and organise regular reviews with Swindon site.
  • Negotiate with team, deviations and concessions with the customer where required and provide documentation to allow sign-off.
  • Customer quality complaint handling – Using a ‘TEam’ approach, drive and engage cross functional teams to conduct 8D responses including root cause analysis, corrective actions, preventative measures and validation of effectiveness for implementation of cost-effective solutions (focus on repeat products / failure modes). Liaise with appropriate departments, ensuring deadlines are met. Timely 8D release to customer via TE Complaints Handing System.
  • Ensure the applicability of current quality policies, procedures, and objectives, staying informed about the latest updates / modifications related to relevant standards and regulations.
  • Develop and implement world class quality processes in the Quality System, in support of business requirements. Identify, initiate, and optimise internal processes and procedures to improve scrap reduction and working efficiency.
  • Support external 3rd party Certification Body (CB) audits and internal audit program ensuring effective close out of any Non-Conformances and Opportunities for Improvement
  • Provide support on New Product Introduction. Implementation through to completion (final product approval).
  • Lead and/or support Value Stream Change Management activity. Support and ensure adherence to procedure
  • Supporting Scrap Reduction Initiatives and promote / drive “Zero Defect” mentality within the plant using proactive tools such as Lean (TEOA), Six-Sigma, Poka-Yoke (Error Proofing), Measurement System Analysis, Advance Product and Quality Planning (APQP) Statistical Process control (SPC) and Process Failure Mode and Effects Analysis (PFMEA)
  • Be an active participant and advocate of the TE Connectivity’s Lean methodology (TEOA), Interact with cross-functional team members. Identify gaps and opportunities and drive continuous improvement throughout the plant
  • Reporting of relevant site required Key Quality KPIs on requested frequency basis
  • Conduct applicable on-site Quality training. Mandatory and developed.
  • Communicate and support Incoming Quality (IQE) / Supplier Development (SDE) personnel to coordinate inspection and action of non-conforming supplied products within Value Stream.
  • Must be able to work under flexible working schedules, including extended working hours as required.
  • Ability to travel to customers, factories and/or supplier locations as needed (estimated to be less than 10%).


Qualifications, training and experiences required:


  • Ideally Degree or HNC in either Industrial, Material Science, Materials, Mechanical, Electrical Engineering or Quality Assurance and/or minimum 5 years’ experience at a manufacturing plant environment in a Quality or Engineering role gained in an aerospace, military or automotive environment
  • Aluminium Extrusion / anodising or harnessing or moulding knowledge advantageous
  • Technical by nature with a practical hands-on approach, with ability to read many types of technical drawings and specifications
  • Experience of quality planning and implementation of quality tools (Histogram, Pareto, MSA, PFMEA, Controls plans)
  • Problem solving skills using 8D methods (3x5-Why, Is-Is Not, Ishikawa diagrams and similar assessment tools) 
  • Strong knowledge of ISO9001 or AS9100 or IATF16949 in process compliance and with experience in conducting quality system audits
  • Product/process validation through known approval systems/processes (FAI, PPAP, APQP)
  • Strong team spirit, ability to influence and drive cross functional teamwork, ability to work well with internal and external customers, and with other cultures
  • Organised with high degree of motivation and self-initiative, managing multiple tasks, and can adapt to changing priorities, accomplishing them in a timely manner
  • Strong verbal and written communication skills
  • Proficient using MS Office



Values: Integrity, Accountability,Teamwork, Innovation

About TE Connectivity

TE Connectivity Ltd., is a $14 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 78,000 employees, including more than 7,000 engineers, working alongside customers in nearly 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at and on LinkedIn, Facebook, WeChat and Twitter. 

What TE Connectivity Internship Program offers:

Our internship program gives students the opportunity to work on valuable projects that contribute to the success of their team and build on their classroom experience. Throughout the 10-12 week program, interns will be provided with:

Onboarding & Orientation

Professional Development Workshops

Networking Opportunities

Operations Experience

Executive Exposure



State:  UKM
Country/Region:  GB
Travel:  Less than 10%
Requisition ID:  89979
Alternative Locations: 
Function:  Engineering & Technology

Job Segment: Quality Engineer, Aerospace Engineering, Lean Six Sigma, Electrical Engineering, Manufacturing Engineer, Engineering, Management

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