Job Overview

Manages IT solutions and operational activities and oversees strategic planning, procurement, implementation, security, and processes.

Job Requirements

Role Definition
Manages IT solutions and operational activities and oversees strategic planning, procurement, implementation, security, and processes. 
Responsibilities
•    Troubleshooting and remediating issues, overseeing the daily operations of the IT operations department, and ensuring the security of the IT systems, data, and backup.
•    Developing and managing the budgets, procurement of the equipment, coordinating the resources for different projects, and preparing reports for the stakeholders.
•    Defining, monitoring, and utilizing project methodology, participants, deliverables, accountabilities, and associated metrics to assess project performance and return on investment.
•    Leading team coordination and communications, serving as a subject matter expert, designing, strategizing, and implementing process improvements.
Other Attributes
Education and Experience
Generally requires Bachelors degree in appropriate field with a minimum of 8 years of experience; Masters degree or higher or local equivalent may be preferred at this level 
Job Function / Family
Information Technology > IT Operations 

What your background should look like

Generally requires Bachelors degree in appropriate field with a minimum of 8 years of experience; Masters degree or higher or local equivalent may be preferred at this level.