Global Procurement Category Support Manager

Job Overview

TE Connectivity's Procurement Business Process Teams develop and deploy procurement processes, systems, reporting and audits compliance. They drive continuous improvement throughout the procurement function, develop and maintain procurement systems, tools and databases such as vendor master files, e-procurement quotation tool, procurement web page, supplier portal, SharePoint and the like. They conduct regular external benchmarking to stay abreast of procurement best practices, run procurement reports and perform analysis to identify trends, opportunities, threats and needed course correction as well as lead facilitation of procurement training and development.

What your background should look like:

Position Justification:  

In order to drive efficient back-office operations, TE Connectivity wants to establish insourced shared service centers (*) to support centralized processing of selected procurement functions such as PR/PO processing, compliance checks, supplier set-up/change requests, procurement helpdesk, invoice price issues resolutions, etc.

The Global Procurement Category Support Manager and his/her team will drive specific initiatives and support the overall Procurement Organization by participating/leading the implementation of necessary software platforms enabling smooth operations, increased efficiency and process compliance. 

(*) PSC: Procurement Shared Center

Position Overview:   

This position will report to the PSC Global Process Owner and lead the Global Category Support team in the planning, management and delivery of in scope procurement processes & functionalities.

Key attributes of this role include:
•    Experience in a Global shared service center supporting multiple countries / business units,
•    Experience working for a Manufacturing company,
•    Deep understanding of end-to-end S2P processes and associated technology platforms,
•    Excellent process-analytical skills. Ability to identify and resolve problems,

Key Responsibilities:
•    Participate and drive knowledge transfer activities for the services in-scope during Transition,
•    Manage own team. Ensure quality and efficiency of work produced. Hold regular meetings, coach and mentor team, recognize key employees,
•    Be a Subject Matter Expert for in-scope S2P related topics,
•    Support migration of managed processes from India to Alabang,
•    Ensure proper processing of contracts & e-catalogues. Maintain communication with IT, vendors, Procurement colleagues and stakeholders,
•    Further develop and enhance TE Standard Operating Procedures within scope,
•    Ensure compliance with audit and other requirements as deemed appropriate,
•    Coordinate all activities and reporting,
•    Coordinate with IT, Corporate Legal or other Procurement team members to identify and address any unresolved issues in a timely manner,
•    Develop and maintain scorecards and Key Performance Indicators (KPIs) to manage the performance of the department as per Global Governance Model,
•    Innovate through process optimization and automation, 
•    Appropriately manage and escalate issues,
•    Perform regular performance evaluations of staff members,

Qualifications
•    Strong SME Experience in Corporate Function, preferably Finance or Procurement (7+ years)
•    Previous team leader or team management experience in shared service environment
•    International exposure
•    Experience in Business Process Re-Design & Change Management
•    Project Planning & Execution
•    SAP PR2, S/4, e-catalogues platforms, Docusign, or similar would be appreciated
•    Excellent communication skills  
•    Very good English language skills in speech and writing + command of other languages

Business Competencies
•    Fast learner
•    Action-Oriented
•    Result-Oriented 
•    Excellent operational, and interpersonal skills
•    Leadership and Team Management

Competencies