The Supervisor II Supply Chain is responsible for leading warehouse and logistics operations, ensuring the uninterrupted flow of materials to production and support areas while maintaining the timely and accurate shipment of finished goods. This role oversees inventory control, receiving, shipping, material handling, warehouse personnel, and logistics processes to support manufacturing efficiency, customer service, and operational excellence.

The position plays a critical role in maintaining inventory accuracy, operational safety, on-time delivery performance, and continuous improvement initiatives across the supply chain organization.

Key Responsibilities

Warehouse Operations

• Lead daily warehouse operations including receiving, storage, material movement, cycle counts, shipping, and inventory control.
• Ensure inventory accuracy and proper material traceability throughout the facility.
• Coordinate material availability to support production requirements and prevent line shortages.
• Monitor warehouse capacity utilization and optimize material flow.
• Ensure compliance with company policies, safety procedures, and quality requirements.

Logistics & Distribution

• Coordinate inbound and outbound logistics activities.
• Ensure finished goods are shipped accurately, on time, and with proper documentation.
• Work closely with Customer Service, Planning, Production, and Transportation providers.
• Monitor carrier performance and support freight optimization initiatives.
• Resolve shipment discrepancies and customer-related logistics issues.

Inventory Management

• Drive inventory accuracy through cycle counting and inventory control practices.
• Investigate inventory variances and implement corrective actions.
• Support MRP execution and material planning activities.
• Monitor inventory levels and support strategic stocking decisions.

Leadership & People Management

• Supervise, coach, and develop warehouse and logistics personnel.
• Promote a collaborative team environment focused on accountability and continuous improvement.
• Foster a culture of respect, teamwork, and employee engagement.
• Conduct performance reviews, training, and development activities.

Operational Excellence

• Track and analyze operational metrics including:
  • Inventory accuracy
  • On-time shipments
  • Receiving performance
  • Warehouse productivity
  • Safety KPIs
• Identify and implement process improvements using Lean methodologies.
• Support continuous improvement and supply chain optimization initiatives.

Safety & Compliance

• Maintain a safe working environment and promote safety-first behaviors.
• Ensure compliance with EH&S requirements and warehouse regulations.
• Lead corrective actions related to safety incidents and operational findings.

Qualifications

Education

• Bachelor's Degree in Supply Chain, Logistics, Industrial Engineering, Business Administration, or related field preferred.

Experience

• 2-5 years of experience in Warehouse, Logistics, Materials, or Supply Chain operations.
• Previous supervisory or team leadership experience preferred.
• Experience within a manufacturing environment required.
• Experience in maquiladora operations strongly preferred.

Technical Skills

• Advanced Microsoft Excel.
• SAP knowledge preferred.
• Experience using ERP systems and inventory management tools.
• Understanding of MRP and inventory control processes.
• Ability to analyze operational metrics and generate improvement plans.

Language

• Advanced English required.
• Ability to communicate effectively through email, meetings, and calls with internal and external stakeholders.

Key Competencies

• Leadership
• Teamwork
• Accountability
• Problem Solving
• Attention to Detail
• Communication Skills
• Continuous Improvement Mindset
• Customer Focus
• Time Management
• Safety Awareness

Success Measures

• Material availability supporting production requirements.
• On-time shipment performance.
• Inventory accuracy.
• Warehouse productivity.
• Safety performance.
• Employee engagement and team development.
• Continuous improvement project execution.