Job Overview

Coordinates with multiple departments to ensure the project is completed on time and oversees the customer's and competition's insights for identifying new design opportunities.

Job Requirements

• Monitoring the trends of common issues and collaborating with multiple departments to resolve design-level problems and ensure a higher quality of products.    
• Overseeing end consumers' satisfaction levels, understanding the customer needs, and developing technical leadership expertise to champion return on engineering investment.    
• Liaising with multiple departments and critical stakeholders, resolving technical issues, and identifying future roadmap needs of the customer(s).    
• Driving various technical training programs, and training the sales and internal stakeholders to increase the product knowledge and manage the growth of their territory.    
   

What your background should look like

Responsibilities:
    Teamwork with account manager to design win TE product in customer system
    Work directly with customer to resolve technical issues including Server, Storage, Networking, IPC and computer peripherals product
    Track, respond and manage customer's technical inquiries
    Make communication between customer engineer and internal engineering team
    Technical Seminar/Product promotion & training for customers
    Create new concept and proposal for customers
    Develop and maintain professional relationship with customers

Qualifications
    Experience with one of following criterion:
    FAE experience at least 3 years
    Connector design experience at least 3 years
    Server, Storage, Networking product design experience at least 3 years
    2D/3D CAD skill is required.
    Ability to speak a technical and a business language.
    Strong problem solving and communication skills.
    Willingness to travel and work in a global team of professionals.
    Fluent English skill for both writing and speaking.
    Good computer and project management skills.

Competencies