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At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
We are seeking a highly capable and customer-focused Field Application Engineer / Senior Field Application Engineer to bridge technical expertise with business impact across the customer lifecycle. The incumbent will partner closely with Industrial Automation customers, sales teams, service teams, and internal engineering stakeholders to support product adoption, resolve technical challenges, and influence solution development.
The role plays a critical part in both pre-sales and post-sales activities, ensuring customers receive high-value technical consultation, seamless implementations, and ongoing product success.
Responsibilities:
Customer & Technical Support
- Understand customer application requirements and provide appropriate technical solutions.
- Diagnose product and system issues and recommend effective corrective actions.
- Act as the primary technical interface between customers and internal engineering teams.
- Ensure a high level of customer satisfaction throughout engagements.
Pre-Sales & Post-Sales Activities
- Support technical sales activities through product demonstrations and presentations.
- Provide technical expertise during customer evaluations and proof-of-concept activities.
- Assist with product installations, commissioning, deployment, and acceptance.
- Support customers throughout the product lifecycle.
Product & Service Support
- Manage product-related service and sales support requests.
- Recommend product upgrades, replacements, and solution enhancements.
- Participate in product evaluation, inspection, validation, and testing activities.
- Escalate and coordinate complex technical issues with internal teams.
Training & Knowledge Sharing
- Deliver technical training programs for customers, partners, and internal teams.
- Improve understanding of product features, technologies, and application best practices.
- Develop technical documentation and application guidelines as needed.
Business Contribution
- Gather customer feedback and market intelligence.
- Provide field insights to product management and engineering teams.
- Support product development and design improvement initiatives.
- Contribute to business growth through improved technical adoption and customer success.
Candidate Desired Profile:
Qualifications:
- Bachelor's degree in Mechanical, Electrical, Electronics, Mechatronics Engineering, or a related technical discipline; Master's degree preferred.
Experience:
- Minimum 8 years of progressive experience in Field Applications Engineering, Technical Support, Systems Engineering, or other customer-facing technical roles.
Preferred Skills & Competencies
- Strong technical and analytical problem-solving abilities.
- Experience in customer-facing technical environments.
- Ability to translate complex technical concepts into practical business solutions.
- Hands-on experience with:
- Product demonstrations
- Installations and commissioning
- Technical training delivery
- Product lifecycle management
- Strong cross-functional collaboration skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Strategic thinking combined with hands-on execution capabilities.
What your background should look like
Generally requires Bachelors degree in appropriate field with a minimum of 5 years of progressively responsible professional level experience; Masters degree or higher or local equivalent may be preferred at this level
Competencies
ABOUT TE CONNECTIVITY
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.
Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).
WHAT TE CONNECTIVITY OFFERS:
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!
• Competitive Salary Package
• Performance-Based Bonus Plans
• Health and Wellness Incentives
• Employee Stock Purchase Program
• Community Outreach Programs / Charity Events
• Employee Resource Group
IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.
Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.
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