SR FIELD APPLICATION ENGINEER

Job Overview

TE Connectivity’s Field Application Engineering Teams work intimately with customers to recommend products and solutions for new and existing applications. They identify new applications, requirement modifications and enhancements to meet customer specifications and conduct on-site installation and service of product and are responsible for all technical aspects of the sales cycle for potential application of company products to meet customer needs, including identifying opportunities; determining solutions; creating demand; preparing detailed product specifications and technical marketing support; ensuring high quality and timely project execution and conducting follow-up technical support. They also approve operational quality of systems and equipment.

What your background should look like:

Key Responsibilities
    Maintains relationships and ensures high level of customer satisfaction
    Closely collaborates with customer engineering department
    Attend project meetings and conduct regular customer calls and presentations
    Drives design-in and identifies possibilities to sell the complete TE product portfolio
    Understands customer application and pain points as well as captures customer requirements and competitive landscape
    Performs Voice of the Customer and communicates impact to internal stakeholders
    Creates & maintains opportunities in CRM (Salesforce)
    Discusses customer roadmaps and identifies TE product gaps and new product opportunities
    Cooperates with internal stakeholders from various subverticals to generate new products based on customer feedback 
    Reviews customers technical & quality specifications in alignment with internal stakeholders
    First level support for all technical clarifications at customer and follow up on improvements 
    Organizes internal and external technical application workshops and events (e.g., tech days, trainings) 
    Present new product concepts at key customers and collect feedback
    Deep dive leading customer development include customer & TE  strategy, products, quotation, quality, delivery etc. 
    Engage/Enable with key distributors for IND key account business activities include regular meeting, seminar, workshop, training, customer visit. 
    new Emerging Industries deep dive, Nurtured potential customers for focus account. 

Key Qualifications, Experiences & Knowledge
    Bachelor’s degree of Engineering in one of the following academic disciplines mechanics, electrics, electronics or similar relevant 
    5 years’ industry experience in engineering (required) and sales (would be an advantage)

Skills & Abilities Required
    Outgoin with strong interpersonal and influencing skills and the ability to build strong, credible relationships with customers and internal stakeholders in TE 
    General business acumen and strong customer management skills
    Clear, strategic thinker with ability to execute on priorities and work toward targets
    Knowledge of Business Development & Distributor Engage/Enable
    Strategy view for key business 
    Open minded, think outside of the box
    Ability to simplify and explain complex technical matters 
    Team player, likes to work with different colleagues from various backgrounds and cultures
    Strong english language skills required
    Willingness to travel and visit customers (70-80%)
    Self-motivated with a passion for serving and helping customers

Competencies