CUSTOMER SERVICE ASSOCIATE V

Job Overview

TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.

What your background should look like:

Responsibilites:
1.Execute special projects in support of the Customer Care organisation.
2.Deliver projects on time and to the expected level of quality.
3.Report on project activities and findings / results.
4.Support the customer care organization on tactical activities as required.
5.Support order entry and other customer service functions 

Requirement：
1.Customer services background
2.Workable oral English is required
3.SAP or ERP system knowledge is a plus
4.Good communication skills,ability to solve problems

Competencies