CUSTOMER SERVICE SPECIALIST I
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.
Job Requirements
- Responding to customer inquiries and providing a speedy and thorough resolution to customer issues and problems.
- Making changes to orders, back-orders, shipping delays or information necessary to process or cancel orders.
- Handling escalated and unresolved calls from less experienced representatives.
- Recognizing sales opportunities and preventing the loss of existing business.
What your background should look like
Generally requires Bachelors degree in appropriate field or local equivalent.
Competencies
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
SHENZHEN, GD, CN, 215321
City:
SHENZHEN
State:
GD
Country/Region:
CN
Travel:
Less than 10%
Requisition ID:
140490
Alternative Locations:
Function:
Customer Service
Job Segment:
Customer Service