Job Overview

Manages the operation and continual improvement of quality and reliability activities, initiatives, and staff.; manages a team of quality and reliability engineers, technicians, and first-line supervisors.

Job Requirements

• Approving department projects including the creation project milestones. Reviewing project stage gates and proposals.
• Developing market strategy roadmap, setting and tracking KPI metrics and ensuring cross-alignment prior to cascading it down to the team; planning all resources (budget responsibilities, headcount) and schedules for functional and quality performance work.
• Leading, mentoring and developing mid to large scale regional teams to promote quality awareness and implement quality programs and initiatives.
• Managing and cascading staffing development and performance management programs for you and all quality staff; maintaining constructive relationships with all departments and external stakeholders; handling escalations at the Sr Manager level and continuing escalation process if needed.

What your background should look like

Generally requires Bachelors degree in appropriate field with 12 or more years of experience; or Masters with 10 or more years of experience; or PhD level with 6 or more years of experience; or local equivalent

Competencies