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SR FIELD APPLICATION ENGINEER

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

TE Connectivity’s Field Application Engineering Teams work intimately with customers to recommend products and solutions for new and existing applications. They identify new applications, requirement modifications and enhancements to meet customer specifications and conduct on-site installation and service of product and are responsible for all technical aspects of the sales cycle for potential application of company products to meet customer needs, including identifying opportunities; determining solutions; creating demand; preparing detailed product specifications and technical marketing support; ensuring high quality and timely project execution and conducting follow-up technical support. They also approve operational quality of systems and equipment.

The Appliances business unit of TE Connectivity has an opportunity for an experienced Field Application Engineer in China to support key direct customers growth in the region. The business unit has determined that, for our key customers, having knowledgeable engineering presence locally is critical to long-term success in supporting our customers’ product and design needs and in advancing our Company’s interests.

The FAE will serve as a technical resource for our customers’ engineers and program / platform managers by providing technical expertise, design work, product application information, and general support for strategic customers. The selected engineer will collaborate with client design engineers and TE Connectivity product managers to oversee connector product design from market definition through production and release. Provide physical/mechanical manufacturing concepts, proposals, and general design support for highly specific client products. Act as initial point of contact and establish relationships with key engineering stakeholders at client manufacturing sites. Review and support highly technical client manufacturing, testing, and reliability requirements on physical connector performance. Interpret engineering drawings and virtual models in support of cost estimation and fabrication of prototypes. Work with cross-functional teams in development and manufacturing for thorough understanding customer requirements and design requests. Lead internal discussions on Bill of Materials (BOM) and preparation of customer quotes. Review, prepare and present design proposals to customers both externally and internally. Provide technical assistance, engineering proposals, customer training, technical advice, demonstrations, tech days, workshops and presentations to introduce TE technologies and products that meet client needs, and be a significant interface between TE Connectivity’s sales and engineering organizations and our customers.

What your background should look like:

Key Job Responsibilities:

Be the initial point of contact for customer’s local engineering group
Function as the technical interface between the customer’s engineers and the TE engineering community on all existing products as well as focus on new product development opportunities
Actively contribute to new product development opportunities for TE at the customer with the ability to provide conceptual design modeling
Interact directly with key customers on a regular basis and coordinate the deliverables related to customer projects including new products, modifications to existing products, test studies, signal integrity modeling, and any other development efforts
Establish relationships with key customer engineering contacts and decision makers
Gain a solid understanding of customer’s product set and future roadmap
Gain a solid understanding of TE Appliances products and future roadmap
Use VOC (Voice of Customer) tools to understand the accounts’ technology, strategic direction, and electronic connectivity needs. Communicate these needs to internal TE Connectivity teams
Support a cross-functional, global team specific to the customer. The team may consist of a Program Manager, Quality Engineering, Logistics, Procurement, Operations, and Sales
Penetrate customers’ design cycle to be involved in the early stages of new product / platform planning
Support product & process qualifications
Support existing applications and products including tolerance analysis, application evaluation, and testing
Must have demonstrated experience in the following:
Ability to leverage engineering competency to understand customer requirements directly related to interconnects, relays, sensors as well as cable and electromechanical assemblies
Understanding of connector design and mechanical assembly and/or manufacturing techniques
Oral, written and presentation skills demonstrated by the ability to communicate across all levels within and outside of the organization, include global communication
Ability and willingness to travel as required
Successful candidates must have ability and desire to work independently
Outstanding networking, influencing, and listening skills
Demonstrated ability to provide effective project leadership
Demonstrated ability to organize and prioritize
Strong interpersonal & negotiating skills
Minimum Requirements:
BS degree in Engineering required (Mechanical / Electrical / Electronic preferred)
3-5 years of technical sales or sales experience
Experience in working with Appliances OEM is a strong preference

Good command of English and Japanese
Travel requirements: 50% domestic travel.

Competencies

Values: Integrity, Accountability,Teamwork, Innovation
Location: 

SHANGHAI, SH, CN, 200233

City:  SHANGHAI
State:  SH
Country/Region:  CN
Travel:  25% to 50%
Requisition ID:  80912
Alternative Locations: 
Function:  Engineering & Technology


Job Segment: Application Engineering, Senior Quality Engineer, Manufacturing Engineer, Field Engineer, Outside Sales, Engineering, Sales

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