Job Overview
What your background should look like:
The Sales & Operations Executive supports the sales team by managing operational processes, sales administration, reporting, forecasting, and customer support activities. The role serves as a key liaison between Sales, Finance, Customer Service, and Operations teams to ensure smooth order processing, accurate reporting, and excellent customer experience.
Key Responsibilities
Sales Support & Administration
- Provide administrative and operational support to the Sales team.
- Process customer orders, quotations, contracts, and related sales documentation.
- Maintain accurate customer and sales records in CRM and internal systems.
- Track sales activities, opportunities, and pipeline updates.
Reporting & Analytics
- Prepare routine sales reports, dashboards, and performance analysis.
- Consolidate sales forecasts and business updates.
- Monitor key sales metrics and highlight trends or variances.
- Support monthly, quarterly, and annual business reviews.
Process Coordination
- Support Sales & Operations Planning (S&OP) activities.
- Assist in demand planning and forecasting exercises.
- Identify opportunities to improve processes and operational efficiency.
- Maintain documentation and standard operating procedures.
Cross-Functional Collaboration
- Work closely with Sales, Finance, Operations, Logistics, and Customer Service teams.
- Support business initiatives, promotions, and special projects.
- Ensure alignment between customer requirements and operational capabilities.
Competencies
BUILDING 5, 1F-8F, NO.1528 GUMEI ROAD
SHANGHAI, Shanghai 200233
China