Job Overview

Job Overview:
The S&OE Manager is responsible for leading global execution management across a defined manufacturing network, ensuring alignment between customer demand, operational capabilities, and commercial priorities. The role drives execution excellence, revenue realization, service performance, and risk mitigation across 4 in-house factories supporting $1.2B+ in revenue. Leading a team of 10+ planners and analysts, the position serves as a critical integrator between global strategy and operational execution, enabling agile decision-making in a fast-paced, high-growth environment

Job Requirements

Responsibilities:
1. Factory S&OE Execution Ownership
•    Own S&OE execution across 4 manufacturing sites, ensuring alignment between demand, supply, and production plans
•    Drive short-term execution decisions to protect customer service and delivery performance
•    Lead plant-level weekly S&OE cadences focused on exception management and recovery actions
•    Ensure adherence to global S&OE standards, governance, and processes 
2. Operational Excellence & KPI Delivery
•    Deliver against key metrics: On-Time -Delivery, Past Due, Lead Time Accuracy, Response Time, and Inventory Health
•    Drive root cause analysis and corrective actions for service gaps and supply constraints
•    Implement continuous improvement initiatives to enhance reliability, responsiveness, and efficiency
•    Standardize ways of working across factories to improve consistency and execution rigor
3. Customer & Commercial Alignment
•    Partner closely with Customer Care and Sales teams to ensure clear prioritization and fast response to demand changes
•    Support escalation management with structured, data-driven solutions
•    Translate commercial priorities into executable supply actions at plant level
4. Managing Complexity, NPI & Migrations
•    Ensure operational readiness for new product introductions and product migrations
•    Coordinate with planning, manufacturing, and supply teams to mitigate risks during transitions
•    Manage demand volatility and supply constraints with agility and structured decision-making
5. Financial & Service Performance
•    Balance service, cost-to-serve, and inventory objectives in daily execution decisions
•    Support achievement of working capital and cost targets through disciplined planning and execution
•    Use data and analytics to optimize trade-offs between service and cost
6. People Leadership & Capability Building
•    Lead and develop a team of ~10 S&OE planners/analysts
•    Coach team on problem-solving, prioritization, and decision-making
•    Establish clear roles, accountability, and performance expectations
•    Build a high-performance, accountable, and collaborative team culture
7. S&OE Process Adoption & Maturity
•    Drive adoption of global S&OE processes, tools, and KPIs
•    Ensure high-quality data, system discipline, and process compliance (SAP, S4 Hana, IBP Response)
•    Support S&OE maturity roadmap deployment at factory level

What your background should look like

What should your background look like:
•    Bachelor’s degree in business administration, Supply Chain Management, Logistics, Industrial Engineering or a related field. An MBA or master’s degree is preferred.
•    10 to 15 yrs of experience in supply chain planning, or operations in a multinational environment. Exposure to high-growth environments, NPI, and product migrations preferred.
•    Minimum of 5 years of experience in people management, leading diverse teams in a global environment.
•    Proven experience in Sales and Operations Execution (S&OE) or related roles. Experience in managing operational processes related to factory material planning, Distribution requirement planning, supply chain management, and inventory optimization.
•    Excellent communication and interpersonal skills to engage effectively with cross-functional teams and stakeholders.
•    Strong analytical skills with the ability to interpret complex data and drive actionable insights.
•    Highly Competent with supply chain management software and analytics tools. Advanced proficiency in SAP, particularly in order management and MM Module. IBP Response module experience preferred. 
•    Demonstrated leadership skills with the ability to lead and inspire diverse teams across different locations.
•    Understand business drivers and able to balance short- and long-term objectives.

Competencies