Job Overview

• Act as point of contact and change driver within the HRSS when it comes to all continuous improvement related activities/initiatives
• Lead the continuous improvement initiatives and promote culture changes in HRSS using TE Operating Advantage (TE tailored CI tools & program), CI tools and principles
• Work with the HRSS leadership to develop comprehensive CI strategies that support organizational goals
• Responsible for educating and training HRSS personnel on the use and practice of continuous improvement methodology and tools. Drives results primarily through influencing and collaborating with colleagues and peers.
• Partner with HRSS Management Team to identify improvement opportunities within current functional processes with emphasis on improving service quality, operational efficiency, and customer satisfaction 
• Works closely with HR Technology Team to ensure that projects identified are aligned with the prioritization and goals of the HRSS
• Assist with the selection, scoping and prioritization of process improvements projects based on resource and budget requirements 
• Lead functional or project teams in executing projects and provide guidance during the project execution 
• Perform impact analysis for process changes undertaken as requested
• Monitor and report progress of continuous improvement initiatives within the HRSS  
• Manage projects or initiatives within the region or globally

What your background should look like:

• Bachelor degree, with advanced degree preferred.
• Require 5+ years of professional working experience in manufacturing or services industry and focus on process optimization, quality management, lean manufacture, operation excellence areas with progressive experience
• Experience in lean principle, six sigma, and change management with related tools
• Experience in managing CI projects related to HRSS and Kaizen events facilitation and project management skills
• Green or Black belt will plus
• APAC work experience with Japanese or Korean language will plus.
• Proven track of successfully implemented business process improvement in SSC/BPO/administrative functions in a complex, global, matrix organization 
• Capable of working independently with strong problem solving, data analytics and visualize skills with can-do and result driven mindset to proactively identify and drive the HR process improvement opportunity
• Familiar with matrix organization structure work environment with strong verbal, written and interpersonal skills required to communicate effectively with all levels of the organization

Competencies