FIELD APPLICATION ENGINEER II

Job Overview

TE Connectivity’s Field Application Engineering Teams work intimately with customers to recommend products and solutions for new and existing applications. They identify new applications, requirement modifications and enhancements to meet customer specifications and conduct on-site installation and service of product and are responsible for all technical aspects of the sales cycle for potential application of company products to meet customer needs, including identifying opportunities; determining solutions; creating demand; preparing detailed product specifications and technical marketing support; ensuring high quality and timely project execution and conducting follow-up technical support. They also approve operational quality of systems and equipment.

Responsibility
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Customer interaction
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Function as technical interface between customer and TE. Establish relationships with key customer engineering contacts and decision makers
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Works intimately with customer on daily bases, often at their site, to recommend products and solutions for new and existing applications.
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Provide customer support, consulting services, recommends TE solutions to customers’ requirements
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Coordinate the technical deliverables related to customer projects including new spec-in, modifications to existing products, test studies, etc.
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Business Development
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Have strong application knowledge to identify current and future customer needs, Identify & develop new opportunities & applications for incremental business growth
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Penetrate customers’ design cycle to be involved in early stages of new design, model planning
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Generate, prepare, and present TE Proposals (e.g. product selection, design solutions, product specifications, evaluation reports) to customers in conjunction with the TE engineering team
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Provide application support throughout the sales cycle to ensuring high quality and timely execution for final results delivery and business generation
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NPI pipeline development
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Identify potential NPI opportunities from customer interactions, with the ability to provide conceptual design and recommendations.
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Collect VOC and specify customer application and specification needs, draft Product Requirement Document (
PRD) for new product development
Coordinates technical communications and activities with customers, ensure aligned development targets and solutions in between TE and customer
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Support product qualifications, ensure product samples, supporting design, and verification activities
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Track development progress, work closely with engineering teams to insure that they are meeting the customers’ needs
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Provide technical marketing support to new product launch and introduction; ensuring high quality content, with effective technical data support.
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Support existing business
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Support existing applications and products including application evaluation, after-sale technical consulting, etc.
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Develop a full technical introduction of focus products, industries, and applications.
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Drive customer issue resolution. Determine best course of action to solve technical problem, in required timeline
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Manage post-acquisition technical integration of M&A relating to application engineering.
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Support product roadmap and strategy
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Understand the market and leading customers’ technology, strategic direction, trends and unmeet needs. Summarize and share the findings to PM and Engineering teams for future roadmap
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Defines and maintain a clear customer focus and pipeline aligned to Product Management strategy.

What your background should look like:

Competencies