FIELD APPLICATION ENGINEER II
Job Overview
What your background should look like:
Technical support, installation supervision, training installation teams and trouble shooting with the objective of pre-sales and after sales services to cusomters within HVCA/MVCA product.
Installation supervision
Response to Sales request to provide on-site installation supervision service in order to make sure our HVCA/MVCA products will be well installed accoridng to our Proudction installation instruction;
Installation Project planing and management
1, plan installation projects and manage installers from TE installation partners and follow up installation progress in order to make sure the installation teams are able to provide the satisfied installation service for our products;
2, communciating with PM for collecting updated information for production installation instruction, and inform the information to related installation teams;
Installation quality check for functional defect
answering the request from Customer quaity to check installation qualify for defect in the first place;
Trouble shooting
communicate and coordinate related functions for quality issue occurred during installation process;
Competencies
SHANGHAI, SH, CN, 200233
Job Segment:
Pre-Sales, Application Engineering, Field Engineer, Technical Support, Developer, Sales, Engineering, Technology