Job Overview

Assists with pre-development work and provides technical and administrative support to the field service staff and customers for products.

Job Requirements

• Compiling and maintaining documentation of customer problems, questions, and requests.    
• Assisting in documenting the commonly asked questions regarding technical support and presentations for a particular line of products.     
• Documenting the bugs and issues, troubleshooting for the same, and assisting in the field testing the new products with various scenarios.    
• Assisting in conducting engineering customer events and conferences and scheduling technical training.    
   

What your background should look like

Generally requires Bachelors degree in appropriate field or local equivalent.

Competencies