Job Overview
What your background should look like:
ROLE OBJECTIVE
Supports the management of key accounts, sales support, and account planning and assists with identifying and pursuing new opportunities and addressing customer issues. Will play a fundamental role in achieving our sales growth targets.
RESPONSIBILITIES
- Meets target for specific accounts/locations as assigned.
- Manage all commercial aspects with the customer including relationship and regular contact with customer key stakeholders.
- Managing and preparing offers, project contracts and quotations, leading price, and contract negotiations
- Develop, enhance, and grow customer relationships through lead generation and building an opportunity pipeline.
- Manage inbound leads to convert to new opportunities and drive revenue growth.
- Sell the value propositions of TE products and services.
- Demonstrate technical expertise and superior service while influencing buying decisions through our innovative product solutions.
- Team up with Channel/Distribution partner to close deals
- Communicate with customers inbound and outbound via email, telephone, online chat service and social media.
- Document program activity via salesforce and other relevant systems
- Make occasional customer visits to strengthen relationship.
- Driving our aligned sales/marketing initiatives through a passion to serve.
EDUCATION/KNOWLEDGE
Graduate (B-Tech – Mechanical, Electrical OR Electronics)
CRITICAL EXPERIENCE
- Minimum of 4+years of relevant experience in a customer-facing role (customer service, retail)
- Customer care, inside sales, outside sales and/or field engineer experience or graduate with technical education.
- Inside sales or consultative selling experience
- Relevant product or industry experience.
- Excellent phone and consultative selling skills
- Proven ability to initiate, organize and complete multiple tasks in a timely manner.
- Bring creative and new ideas to work.
- Must be resilient and prefer an environment that embraces change.
- Must be able to win Customers through storytelling and engaging conversations.
- Ability to work to deadlines and challenging targets.
Functional Competency: - Basic understanding on Addressing Customer Needs
- Basic understanding on Cross-Selling
- Basic understanding on Sales Forecasting
- Basic understanding on Sales Scoping and Qualification
- Basic understanding on Strategic Sales Planning
- Basic understanding on Partnering for Clients' Success
- Excellent relationship and communication skills
- Strong interpersonal and influencing skills.
- Good selling, presentation, and negotiation skills
- Basic understanding of Problem Solving
MOTIVATIONAL/CULTURAL FIT
- Demonstrated behaviors and values at or above TE standards.
- Relationships building with multiple organization functions.
- Creativity to see alternatives.
- Results driven.
- Convincing skills
- A passion for serving and helping customers.