Job Overview

TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions, proven in the harshest environments, enable advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With more than 85,000 employees, including over 8,000 engineers, working alongside Customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, and Twitter.
JOB SUMMARY
TE Connectivity’s Channel Learning & Development team is seeking an Instructional Designer dedicated to supporting the learning and development needs of the Digital Data Networks (DDN) Business Unit. Working as part of the Channel L&D team, this role will partner closely with DDN stakeholders and Subject Matter Experts to design and develop engaging digital learning content, including eLearning, work instructions, SOPs, videos, and other learning resources.

The Instructional Designer will translate technical, product, system, and process information into clear, engaging, and visually compelling learning experiences, with a strong emphasis on using video to simplify complex topics and support learner engagement. The role will also support ongoing content updates and maintenance while following Channel L&D standards and instructional design best practices.

Location

Rochester, NY area.

Job Requirements

• Consult with Global Stakeholders and Subject Matter Experts to identify training needs
• Design and develop new and maintain existing learning content based on business priorities (eLearning, micro-learning, video-based learning, games, simulations, job aids, role plays, and blended approaches):
• Participate in ongoing design plan alignment discussions with Global Instructional Design Manager to review status and priorities
• Plan and create effective learning content utilizing the ADDIE Model
• Develop presentations and design plans to support new content development, redesign, or maintenance for existing content, ensuring internal stakeholder alignment to scope and timeframes
• Create supporting voiceover audio files using available AI-based audio tools
• Develop learning assessments, quizzes, proficiency tests, or knowledge checks
• Update and manage transcripts for video-based learning content 
• Provide project progress regularly
• Keep current on learning and development trends to ensure the organization is taking advantage of the latest techniques and technologies
• Perform administrative tasks within Learning Management System (LMS), including launching new eLearning courses, updating existing eLearning courses, user management, and reporting
• Utilize project management tool to coordinate individual tasks and subtasks

What your background should look like

EDUCATION/KNOWLEDGE

• Minimum of 5 years of experience as an Instructional Designer, Content Developer, or Content Manager (or similar role)
• Bachelor’s or master’s degree with major coursework in Instructional Design or Training and Development

CRITICAL EXPERIENCE

• Knowledge of the manufacturing and electronic components industries
• Must be a documented US citizen able to work without restrictions in ITAR / Export Controlled facility.  
• Understanding of content management and online learning platforms experience
• Ability to influence or motivate internal SMEs to ensure deadlines are met
• Ability to understand and translate technical business requirements into easily understood concepts for learners
• Respond to internal Customer needs and effectively prioritize to ensure successful outcomes in a fast-paced business environment
• Strong written & verbal communication skills
• Excellent project management and presentation skills that establish trust, credibility, and respect
• Relationship management skills including a tactful, diplomatic approach
• Advanced experience with Microsoft Office Suite (Word, Excel, PowerPoint), plus experience with TEAMS and SharePoint
• Experience with tools such as an LMS, Articulate Rise and Storyline, Adobe Premiere Pro, Adobe Photoshop, or SnagIt
• Working hours flexibility to be able to participate in global meetings (when needed)

PREFERRED
Experience developing corporate learning solutions for product, process, and system-based training, including SAP
ASTD or other certifications in instructional design