QLTY & RELIABILITY TECHNICIAN I

Job Overview

Follows established operating standards and procedures to accomplish tasks.  

Job Requirements

• This position requires access to information which is subject to stringent controls under the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR).

• Applicants must be a U.S. citizen or national, U.S. lawful permanent resident, person granted asylee status in the U.S., or person admitted into the U.S. as a refugee.

• Shift: 6 am to 2 pm (preferably this)

• This position is an in-person role and based in the Redwood City, CA office

As a Quality Control Technician in the Wire and Cable Area, you will:

• Play a hands-on role in verifying and validating the quality of new product builds of wire and cable through inspection, auditing, and issue detection

• Focus on ensuring that early-stage builds meet internal and customer quality standards before scaling up production

• Interact closely with Quality Managers and manufacturing and development engineering assembly teams to ensure risks are detected and addressed at the earliest phase of the wire and cable construction

• Assist in generating Product Quality Plan documentation that outlines quality requirements and inspection points throughout the product lifecycle

• Perform in-process and final quality audits through visual, dimensional, and functional checks to verify conformance to assembly drawings, BOMs, and work instructions

• Check work instructions, build travelers, and inspection records for accuracy and completion

• Audit assembly processes for adherence to specifications, workmanship and IPC standards

• Record, classify, and escalate quality issues in real time using the defined QMS tools

• Work closely with engineers and technicians to identify root causes and validate corrections

• Support First Article Inspections (FAI) and validate rework effectiveness

• Monitor and track key NPI quality metrics like scrap and COPQ

• Provide feedback on design or process issues encountered during audit and inspection

• Assist in training build operators and technicians on quality criteria and defect awareness

What your background should look like

• Able to read and interpret engineering drawings, BOMs, and assembly documentation
• Basic understanding of defect categorization, rework tags, and NCR (Non-Conformance Reports) processes
• Strong attention to details and ability to clearly communicate quality nonconformance findings to both operators and engineers
• Basic computer proficiency for data entry, documentation and reporting (Office)
• 0 – 3 years of hands-on experience in quality inspection or NPI support role
• Experience with hands-on inspection tools (e.g., calipers, microscopes, multimeters)
• HS Diploma or GED is mandatory. Technical certification in Electronics, Mechanical, or Quality disciplines (preferably)
• Proactive and willing to learn
• Flexibility to work in a fast-paced, high volume, and diverse environment across functions to produce expected results.
• Able to work as business needs requires, which may include overtime, occasional weekends
• Able to lift up to 25 pounds to perform tests.

Competencies