Job Overview

Works under the supervision of administrative division management to gain hands-on experience in various activities related to admin support, management, business support, etc.

Job Requirements

JOB SUMMARY

The IT Internship is responsible for supporting the day-to-day IT operations, including desktop, laptop, and print services ensuring system availability, stability, and efficiency.

ROLES & RESPONSIBILITIES

• Setting up new laptop & desktop for office and operations
• Diagnosing and resolving hardware & software problems.
• Providing guidance and support to users on IT systems and standard applications.
• Assist in implementing IT operational procedures and documentation.
• Maintain IT asset inventory.
• Ensure compliance with IT policies.
• Documenting IT procedures and troubleshooting steps.

QUALIFICATIONS AND SKILLS REQUIRED 

• Currently pursuing IT/ Software related Bachelors Degree.
• Knowledge of Windows operating systems (Windows 11), networking, and IT infrastructure.
• Possess analytical, troubleshooting, and problem-solving skills.
• Good communication and interpersonal skills.
• Energetic and self-motivated.
• Familiarity with IT service management frameworks (e.g., ITIL) and ServiceNow (SNOW) are added advantages.

What your background should look like

Typically requires 1-2 years of related work experience. Completion of high school, vocational training, or equivalent is preferred.

Competencies