Job Overview

The NPI (New Product Introduction) Supply Chain Manager serves as the critical link between product development and mass manufacturing, ensuring a seamless transition from concept to commercialization. This role leads the end-to-end supply chain workstream for new product introductions, driving cross-functional alignment, supports supplier readiness, Bill of Materials (BOM) integrity, and risk mitigation throughout the product development lifecycle. The ideal candidate combines strong project management skills with deep supply chain expertise to deliver successful product launches on schedule, within budget, and at target quality levels.

Job Responsibilities

New Product Introduction (NPI) Leadership
•    Lead the supply chain workstream for new product introductions from concept development through commercialization and manufacturing handoff.
•    Develop and manage NPI supply chain project plans, milestones, deliverables, and launch readiness activities.
•    Collaborate closely with Engineering, Product Management, Operations, Quality, Manufacturing, and Procurement teams to ensure launch success.
BOM and Material Readiness Management
•    Own BOM health throughout the product development lifecycle, ensuring accuracy, completeness, and alignment with sourcing strategies.
•    Drive timely component selection, qualification, and release activities.
•    Monitor engineering changes and assess impacts to supply chain readiness, cost, inventory, and manufacturing execution.
Supplier Readiness and Development
•    Support the evaluation of supplier capabilities, capacity, and readiness by partnering with Procurement, Supplier Quality, Engineering, and Operations teams to identify launch-related risks and gaps.
•    Assist with supplier onboarding, qualification, tooling, sample builds, and production ramp activities by helping coordinate inputs, timing, and cross-functional follow-up.
•    Monitor supplier readiness milestones and support tracking of key metrics, helping ensure visibility to supplier progress, risks, and launch commitments for quality, cost, and delivery.
Risk Management and Mitigation
•    Identify, assess, and proactively mitigate supply chain risks related to materials, suppliers, logistics, capacity, and product transitions.
•    Develop contingency plans and alternate sourcing strategies to minimize launch disruptions.
•    Lead risk reviews and provide clear escalation paths for critical issues.
S&OP Linkage and Forecast Alignment
•    Ensure clear linkage between NPI activities and the S&OP process, including visibility to demand forecast assumptions, launch timing, ramp volumes, and corresponding supply response plans.
•    Partner with Commercial, Product Management, Supply Planning, Manufacturing, and Operations teams to ensure assumptions driving the forecast are clearly communicated, understood, and documented.
•    Align demand expectations with manufacturing site readiness, capacity plans, material availability, and supplier constraints; where demand and supply assumptions differ, ensure gaps, risks, and decision points are transparent.
•    Escalate capacity constraints, supply risks, or site readiness concerns identified through communication with manufacturing sites and cross-functional planning teams.
•    Maintain regular communication with manufacturing plants to confirm deliverables, timing, site readiness, and escalation needs to ensure launch activities remain on schedule.
Cross-Functional Project Management
•    Facilitate communication and alignment across global stakeholders.
•    Drive accountability through regular project reviews, status updates, and executive reporting.
•    Manage dependencies, critical paths, and issue resolution to support product launch timelines.
•    Proactively challenge assumptions, speak up when risks or issues are observed, and drive timely resolution to keep projects on track.
Commercialization and Manufacturing Handoff
•    Ensure supply chain readiness for pilot builds, validation builds, and production ramp-up.
•    Coordinate the transition from development to sustaining operations.
•    Verify that processes, suppliers, inventory strategies, and operational controls are established for successful high-volume manufacturing.

What your background should look like

Required

• 10+ years TOTAL with a Bachelor's degree in Supply Chain Management, Operations, Engineering, Business, or a related field or equivalent experience.
• 5+ years of experience in supply chain, operations, procurement, manufacturing, or program/project management.
• 3+ years of experience supporting New Product Introduction (NPI) or product launch activities.
• Strong understanding of supply chain planning, sourcing, manufacturing operations, and supplier management.
• Experience managing complex, cross-functional projects with multiple stakeholders.
• Proficiency with ERP, PLM, and project management systems.

Preferred

• PMP, APICS (CPIM/CSCP), or related certification.
• Experience in high-tech, consumer electronics, medical device, automotive, industrial, or advanced manufacturing environments.
• Knowledge of product lifecycle management (PLM), cost management, and supplier quality processes.
• Experience working with global suppliers and international manufacturing 

Key Competencies

• Supply Chain Strategy & Execution
• S&OP Integration, Forecast Assumption Alignment, and Supply Response Planning
• New Product Introduction (NPI) Management
• Bill of Materials (BOM) Governance
• Supplier Readiness & Development
• Risk Assessment & Mitigation
• Cross-Functional Leadership

Proactive Ownership, Constructive Challenge, and Issue Escalation

• Program & Project Management
• Manufacturing Ramp & Commercialization
• Executive Communication & Stakeholder Management
• Problem Solving & Data-Driven Decision Making

Success Measures

• On-time product launch execution.
• Supplier readiness achieved according to launch milestones.
• BOM accuracy and material availability throughout product development.
• Effective mitigation of supply chain risks and launch disruptions.
• Successful transition from product development to volume manufacturing.
• Clear communication and alignment of demand assumptions, supply response plans, and capacity constraints through the S&OP process.
• Consistent follow-up with manufacturing plants and cross-functional teams to ensure commitments are met and project milestones remain on track.
• Achievement of cost, quality, and delivery targets during commercialization and ramp-up.

Competencies