Job Overview:

The S&OE Manager is responsible for driving execution excellence across a defined manufacturing scope, ensuring alignment between customer demand, supply capabilities, and operational performance. This role owns end-to-end S&OE execution for 4 in-house factories, leading a team of ~10 planners/analysts, and acts as the critical link between global strategy and plant-level execution.

Operating in a fast-paced, high-growth environment with frequent product migrations and NPI, the role requires strong execution discipline, problem-solving, and people leadership to deliver on service, cost, and cash objectives.

Responsibilities:

1. Factory S&OE Execution Ownership

• Own S&OE execution across 4 manufacturing sites, ensuring alignment between demand, supply, and production plans
• Drive short-term execution decisions to protect customer service and delivery performance
• Lead plant-level weekly S&OE cadences focused on exception management and recovery actions
• Ensure adherence to global S&OE standards, governance, and processes

2. Operational Excellence & KPI Delivery

• Deliver against key metrics: On-Time -Delivery, Past Due, Lead Time Accuracy, Response Time, and Inventory Health
• Drive root cause analysis and corrective actions for service gaps and supply constraints
• Implement continuous improvement initiatives to enhance reliability, responsiveness, and efficiency
• Standardize ways of working across factories to improve consistency and execution rigor

3. Customer & Commercial Alignment

• Partner closely with Customer Care and Sales teams to ensure clear prioritization and fast response to demand changes
• Support escalation management with structured, data-driven solutions
• Translate commercial priorities into executable supply actions at plant level

4. Managing Complexity, NPI & Migrations

• Ensure operational readiness for new product introductions and product migrations
• Coordinate with planning, manufacturing, and supply teams to mitigate risks during transitions
• Manage demand volatility and supply constraints with agility and structured decision-making

5. Financial & Service Performance

• Balance service, cost-to-serve, and inventory objectives in daily execution decisions
• Support achievement of working capital and cost targets through disciplined planning and execution
• Use data and analytics to optimize trade-offs between service and cost

6. People Leadership & Capability Building

• Lead and develop a team of ~10 S&OE planners/analysts
• Coach team on problem-solving, prioritization, and decision-making
• Establish clear roles, accountability, and performance expectations
• Build a high-performance, accountable, and collaborative team culture

7. S&OE Process Adoption & Maturity

• Drive adoption of global S&OE processes, tools, and KPIs
• Ensure high-quality data, system discipline, and process compliance (SAP, S4 Hana, IBP Response)
• Support S&OE maturity roadmap deployment at factory level

What should your background look like:

• Bachelor’s degree in business administration, Supply Chain Management, Logistics, Industrial Engineering or a related field. An MBA or master’s degree is preferred.
• 10+ years of experience in supply chain planning, or operations in a multinational environment. Exposure to high-growth environments, NPI, and product migrations preferred.
• Minimum of 4 years of experience in people management, leading diverse teams in a global environment.
• Proven experience in Sales and Operations Execution (S&OE) roles. Experience in managing operational processes related to, dc planning, demand planning, supply chain management, and inventory optimization.
• Excellent communication and interpersonal skills to engage effectively with cross-functional teams and stakeholders.
• Strong analytical skills with the ability to interpret complex data and drive actionable insights.
• Highly Competent with supply chain management software (SAP Must, IBP Response is a plus) and analytics tools.
• Demonstrated leadership skills with the ability to lead and inspire diverse teams across different locations.
• Understand business drivers and able to balance between short- and long-term objectives.