Job Overview

This role supports the technical delivery of business unit initiatives by collaborating with initiative owners, suppliers, and supply chain partners. Responsibilities include onboarding and training users on procurement systems, creating self-service support materials, managing feedback through a ticketing system, and resolving system issues. The role also handles Vendor Master data maintenance, transforms business requirements into effective solutions, and delivers reporting and analytics while following iterative design and continuous stakeholder engagement practices

Job Requirements

Key Responsibilities:

• Complete the technical development of BU initiatives, ensuring constant communication and partnership with the Initiative Owner
• Work with suppliers and supply chain process partners, providing training and onboarding services on procurement systems and platforms
• Develop training material for self-service support
• Utilized the ticketing system to capture user feedback and concerns
• Be able to quickly shape data into reporting and analytics solutions
• Collect Vendor Master information and upload to the Master Data Platform
• Support Suppliers and Business units with technical systems resolution
• Translate complex requirements into effective business solutions.
• Ensuring iterative design processes are followed, providing regular feedback and engagement to the business.
• Actively participating in feedback to other analysts with respect to the development of new initiatives.

Qualifications

• Any Degree with relevant work experience, preferably in supply chain or procurement.
• Fluent in English and good presentation skills.
• Fluent in Mandarin (oral & written)

COMPETENCIES AND EXPERIENCE REQUIRED

• Understanding supply chain operations, systems, and processes.
• Experience working with B2B and external suppliers
• Knowledge of vendor Master data and Master data governance principles
• Analytical mindset with a problem-solving aptitude
• Innovation - Proven abilities to take initiative and be innovative
• Good functional business-oriented mindset, as for this role, the level of interactions with business users and key users.Excellent management and coaching skills

What your background should look like

Generally requires Bachelors degree in appropriate field or local equivalent.

Competencies