Senior Account Manager

Job Overview

The Senior Account Manager position is responsible for promoting TE products and solutions to strategic customers within TE Medical business unit. This position is responsible for executing on a strategic account plan for profitable growth by leveraging the full TE portfolio of products, services, and core competencies. This is a leadership position that requires strength in coordinating a sales and engineering support team to ensure a strong partnership is maintained.

This role for Senior Account Manager is located remotely in the US, and is part of the Medical BU at TE. It will report to the Regional Sales Manager with secondary reporting to the Global Account Manager.  The Senior Account Manager will closely work together with the Global Account team and multiple global design & manufacturing sites

Competencies

• Business Acumen: Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.
• Creativity: Comes up with a lot of new and unique ideas, easily makes connections among previously unrelated notions, and trends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to exceeding the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Integrity and Trust: Is widely trusted, is seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesn’t misrepresent him/herself for personal gain.
• Priority Setting: Spends his/her time and the time of others on what's important; quickly zeroes in on the critical few and puts the trivial many aside, can quickly sense what will help or hinder accomplishing a goal, eliminates roadblocks, creates focus.
• Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions, probes all fruitful sources for answers, can see hidden problems, is excellent at honest analysis, looks beyond the obvious and doesn't stop at the first answers.
• Drive for Results: Can be counted on to exceed goals successfully, is constantly and consistently one of the top performers, very bottom-line oriented, steadfastly pushes self and others for results.
• Functional / Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment

What you will be doing:

• Serve as the primary interface between the customer and TE Connectivity.
• Drive sales growth through maximization of resources and execution of market segment strategies.
• Work closely with customer’s engineering teams to develop engineered solutions utilizing TE's existing product portfolio and development capabilities.
• Work closely with customer’s procurement teams to negotiate local and global opportunities.
• Ensure program timing is met by fully understanding customer requirements, due dates etc. and managing internal actions to ensure timelines are met.
• Develop and implement strategies for the assigned accounts to ensure maximum revenue and profitability.
• Develop and maintain relationships at all levels within the customer to position TE as a strategic partner to the customer.
• Effectively communicate with all other team members locally and across regions to promote the business needs of the customer.
• Maintain a high level of awareness in regard to industry trends and competitive activity within the Medical Device market.
• Document program activity via SalesForce.com and other relevant systems.

What your background should look like

• Bachelors Degree, preferably in Business Administration or Engineering.
• 15+ years sales or directly related experience in the Medical Industry.
• Experience in a business development role supporting engineer design services, OEM manufacturing or other manufacturing component services in the medical device space preferred.
• Selling minimally invasive medical technologies / products including coronary, endovascular catheter, electrophysiology and structural hear related products is a distinct advantage.
• Strong customer service orientation.
• Proven skills in developing/implementing strategies in support of market segments, customers and products consistent with the overall business plan.
• Demonstrated ability to collaborate cross functionally and to influence without direct authority
• Strong verbal and written communication skills, including presentation and computer skills (i.e. Power Point, Excel, Word). SalesForce.com knowledge a plus.
• Strong results-orientation and execution characteristics.
• Ability to effectively organize, prioritize and accomplish multiple conflicting tasks, make intelligent, timely decisions and solve problems independently.
• Ability and willingness to travel as required (up to 25%).
• Established network of customer contacts within large medical OEM’s is beneficial.

Competencies