SR MGR QUALITY CONTROL (Remote)

Job Overview

Key Responsibilities:

1. Lead Quality Strategy – Develop and deploy the business unit’s quality roadmap aligned with TE Operating Advantage (TEOA) and customer requirements. Lead Transformation – Develop and deploy next-generation quality technology for inspections, focusing on early detection and prevention. 
2. Regulatory & Standards Compliance – Ensure adherence to relevant industry standards (ISO 9001, ISO 13485, IATF 16949, AS9100, etc.) and customer-specific requirements.
3. Quality Systems Management – Oversee the implementation, maintenance, and continuous improvement of Quality Management Systems (QMS).
4. Customer Quality Leadership – Serve as the escalation point for customer quality issues, driving root cause analysis, 8D reporting, and corrective/preventive actions.
5. Supplier Quality Oversight – Partner with procurement and supplier quality engineering to ensure suppliers meet TE’s quality and reliability standards.
6. Operational Excellence – Drive continuous improvement initiatives using Lean, Six Sigma, and TEOA methodologies to improve process capability and reduce defects (improved FPY, DPPM, and scrap rates).
7. Team Leadership & Development – Lead and mentor a team of engineers, senior engineers, and technicians, fostering a high-performance and customer-centric culture.
8. Metrics & Reporting – Define and monitor key quality performance indicators (PPM, COPQ, audit results, customer complaints), providing regular updates to leadership.
9. Product Quality & Reliability – Partner with R&D, Product Management, and Manufacturing Engineering to ensure new products meet design for quality, reliability, and manufacturability standards.
10. Risk & Compliance Management – Manage risk assessments (PFMEA, DFMEA) and ensure proactive compliance with regulatory and customer requirements.
11. Cross-Functional Collaboration – Work closely with Operations, Supply Chain, and Commercial teams to resolve systemic quality challenges and improve customer satisfaction, NPS, and Extraordinary Experience for Targeted Customers. 
12. Audit & Certification Management – Lead internal and external audits, ensuring timely closure of findings and maintaining certifications.
13. Voice of Customer – Capture, analyze, and act on customer feedback to drive customer loyalty and quality excellence

Job Requirements

Education and Experience Requirements
• Bachelor’s degree in Engineering, Quality, Manufacturing, or a related technical discipline required.
• Master’s degree (MS/MBA) preferred with a focus in Engineering, Operations, or Business.
• 10+ years of progressive experience in Quality, Operations, or Manufacturing within the appliances, high-tech, medical device, automotive, aerospace, or electronics industry.
• 5+ years in a leadership/management role, leading cross-functional quality teams and driving performance improvements.
• Proven expertise in Quality Management Systems (ISO 9001, ISO 13485, IATF 16949, AS9100 or equivalent).
• Strong experience in customer-facing quality, problem-solving, and escalation management (8D, CAPA, root cause analysis).
• Demonstrated success implementing Lean, Six Sigma, or TEOA methodologies; Black Belt certification preferred.
• Experience with regulatory compliance and working with notified bodies, external auditors, and customer audits.
• Solid background in advanced quality, supplier quality, and global supply chain quality management.
• Excellent leadership, communication, and stakeholder management skills with proven ability to influence at senior levels
 

What your background should look like

Generally requires Bachelors degree in appropriate field with 12 or more years of experience; or Masters with 10 or more years of experience; or PhD level with 6 or more years of experience; or local equivalent.

Competencies