Apply now »

Inside Sales Representative


At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

The Americas Sales team for the Industrial Business Unit has a vision of winning in the market with a passionate organization that delivers unique solutions to our Customers. We are seeking team members to help us make this vision a reality. In this exciting role, you will be responsible for establishing and maintaining strong business relationships with key accounts, generating demand through design wins and revenue growth while providing total customer satisfaction.

This position will report directly to the Inside Sales Manager and will be responsible for collaborating with multiple other functions within the organization, particularly with Customer Care team, Product Managers and Field Engineers in developing and growing accounts across the America’s region (North and South Americas). This role will have the opportunity to take on an Account Manager or Field Engineer position in the future.

Role Statement:

The Inside Sales Representative is the inside sales person responsible for:

1. Account Management and Qualification: Responsibility of growth of revenue, pipeline, conversion, etc. for established secondary accounts and for penetration of new “green field” accounts over the phone.

2. Lead management: Lead qualification, identify customer needs and follow up opportunities until successful closure.

3. Sales effectiveness support: Support other groups (Product Teams, etc.) with follow-up on administration actions, sample requests, escalations, deliveries, quality performance. Understanding TE internal organization is key to speed up things.

Responsibilities

• Own specific accounts/locations as assigned (i.e. remote locations, B accounts which are on the ‘fringe’, or prospective B accounts). Manage all commercial aspects with the customer including relationship and regular contact with customer key stakeholders, managing and preparing offers, project contracts and quotations, leading price and contract negotiations, following up on current and potential opportunities and projects. Proactively address open customer issues, including quality issues, until appropriate closure

• Penetrate new, assigned, ‘green field’ accounts or locations as identified by sales/marketing leadership

• Sell the value propositions of TE Connectivity products and services

 

Lead/Account Qualification:

• Promptly and efficiently handle all inbound leads - make contact with all hot leads within 24 hours

and all other leads within 1 week

• Qualify or disqualify all leads, using consultative selling techniques to uncover the customer

needs and opportunities

• Determine whether to retain ownership or stage for handoff to outside sales (either direct or

channel) ensuring follow through to a closure

 

Sales Effectiveness Support:

• Follow up with open administration actions (samples, setting PN, PCN, RTS, PEEP, PN crosses,

stock programs, quality audits, follow up on quality issues) till final closure

• Delivery escalation follow up

• Supporting sales with information when they are in the field

 

Other Duties:

• Disciplined internal reporting of projects and other business activities through Salesforce.com

 

Key Goals & Objectives/Measurements:

• Revenue growth

• Lead management –pipeline and conversion

• NPS

Key Qualifications, Experience & Knowledge

• Must have an Engineering degree

• Minimum three to five years of experience in or related to Sales

• Excellent phone and consultative selling skills

• An academic qualification in an engineering competence or equivalent field technical experience

is a distinct advantage

• Should have had previous experience in a customer facing capacity

• Optimally have a deep and broad knowledge of TE Connectivity technology, product portfolio,

and the markets they serve

• Bilingual, excellent fluent English skills, oral and written

 

Particular Skills & Abilities Required:

• Excellent relationship and communication skills

• A passion for serving and helping customers

• Strong interpersonal and influencing skills, as well as the ability to build strong relationships with

multiple organization functions (inside and outside of TE)

• Strong selling, presentation and negotiation skills

• Ability to work to deadlines and challenging targets

• Ability to identify and pursue new business opportunities in line with business plans

 

Other:

• Behaviors and values at or above TE standard

• Flexibility in traveling

• Car driving license

• Fully acquainted with the computer and common software

TEGTA19

• Must have an Engineering degree

• Minimum three to five years of experience in or related to Sales

• Excellent phone and consultative selling skills

• An academic qualification in an engineering competence or equivalent field technical experience

is a distinct advantage

• Should have had previous experience in a customer facing capacity

• Optimally have a deep and broad knowledge of TE Connectivity technology, product portfolio,

and the markets they serve

• Bilingual, excellent fluent English skills, oral and written

 

Particular Skills & Abilities Required:

• Excellent relationship and communication skills

• A passion for serving and helping customers

• Strong interpersonal and influencing skills, as well as the ability to build strong relationships with

multiple organization functions (inside and outside of TE)

• Strong selling, presentation and negotiation skills

• Ability to work to deadlines and challenging targets

• Ability to identify and pursue new business opportunities in line with business plans

 

Other:

• Behaviors and values at or above TE standard

• Flexibility in traveling

• Car driving license

• Fully acquainted with the computer and common software

TEGTA19

Competencies
Values: Integrity, Accountability,Teamwork, Innovation

About TE Connectivity
TE Connectivity Ltd., is a $14 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 80,000 employees, including more than 8,000 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat and Twitter.

 

What TE Connectivity offers:
We offer competitive total rewards compensation. Our commitment to our associates includes offering benefit programs that are comprehensive, competitive and will meet the needs of our associates.

  • Generous 401(k) Plan
  • Tuition Reimbursement
  • Benefits start on day one
  • Charity Donation Matching Program
  • Competitive Paid Time Off
  • Employee Resource Groups
  • Employee Stock Purchase Program
  • Healthcare for Associates and Families
  • Health and Wellness Incentives
  • Life Insurance and Disability Protection

Throughout our Global reach and various Business Units, we take a balanced approach to the benefits we provide. Many benefits are company-paid, while others are available through associate contribution. Specific benefit offerings can vary by location.

Location: 

Middletown, PA, US, 17057

Travel:  10% to 25%
Requisition ID:  49954
Alternative Locations: 


Nearest Major Market: Harrisburg

Job Segment: Engineer, Developer, Outside Sales, Sales Rep, Sales, Engineering, Technology

Apply now »