Network Infrastructure Engineer (Remote)

Job Overview

TE Description:
TE Connectivity (NYSE: TEL) is a $13 billion global technology leader. Our commitment to innovation enables advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. TE's unmatched breadth of connectivity and sensor solutions, proven in the harshest of environments, helps build a safer, greener, smarter, and more connected world. With 75,000 people – including more than 7,000 engineers – working alongside customers in nearly 150 countries, we help ensure that EVERY CONNECTION COUNTS – www.TE.com

Dimensions:
Environment: TE's global network, network security, and voice team support 75,000+ TE users at over 400 locations in 50+ countries utilizing 1,000+ applications. Network, Net-Sec, and Voice devices are located in all TE sites, as well as primary data center hubs in the US, Germany, the Netherlands, Japan, China, and Hong Kong.

Business Unit Description: TEIS GISS 
Position Overview:   This position is responsible for the day-to-day operational support of TE's Global Network. The individual in this role will be responsible for setting up, managing, maintaining, and executing projects related to the global network architectures. Key objectives in this role include supporting, troubleshooting, and automating global network technologies.

Responsibilities:

• Experience with Cisco networking technology (LAN/WAN)
• Experience with Aruba/HP WIFI technology
• Basic understanding of Firewall architectures
• Understand WAN/LAN Connectivity through the use of Routers, Core Switches, Firewalls, and WIFI devices.
• Basic understanding of Routed/Routing Protocols and Networks: BGP, EIGRP, MPLS, VRFs, VPNs
• Basic understanding of IT infrastructure and associated technologies to troubleshoot PC, server, storage, and application issues. 
• Strong troubleshooting skills.
• Actively participates in the resolution of ServiceNow tickets by taking ownership of tickets, resolving and closing with proper detail. Works with other engineers to support the closure of tickets where applicable.
• Participates or Leads in priority type incidents by actively sitting on MIM (Major Incident Management) bridges. Provides regular status updates to peers and management. Able to translate complex technical issues into layperson's terms to provide executive updates.
• Monitors and drives upgrades, patching, and lifecycle management to ensure audit compliance. 
• Ability to work independently and lead projects based on IT initiatives. Ownership of key tasks/milestones to achieve a successful implementation/closure
• Experienced with working in a large, global, follow-the-sun support organization. 
• Provide off-hours support through the use of a global follow-the-sun team and a rotating on-call procedure. May serve as an escalation for on-call issues.
• Special projects as assigned.

What your background should look like:

- Generally, requires a bachelor’s degree or a minimum of 2+ years of experience; 

Competencies