QLTY & RELIABILITY ENGINEER I

Job Overview

TE Connectivity’s Quality and Reliability Engineering Teams analyze the ability of product and production systems to comply with customer and contractual requirements through established reliability factors. Reporting to the Quality Manager, the Operations Quality Engineer is a member of the Operations Quality group. S/he is, responsible for Operations Quality within their prescribed area of functional responsibility. S/he will be working as part of a team to maintain high quality / performance standards on all TE Connectivity products. This challenging position will require an ability to work within a collaborative environment, pursuing continuous improvement and ensuring compliance to the TE Connectivity Medical Quality System. The focus of the role is to supply high quality components to deliver an Extraordinary Customer Experience.

Key Job Responsibilities:

• Collaborate with engineering, production, and planning teams to continuously improve product quality throughout the manufacturing process.
• Chair the Material Review Board meetings to facilitate the closure of nonconforming records and identify trending issues within manufacturing using statistical methods.
• Identify and perform the necessary containment activities for nonconforming material identified in-process and at final inspection.
• Collaborate with a cross functional group to investigate nonconforming products using root cause analysis tools (i.e. Ishikawa, 5-Whys, Is-Is not, etc.) to identify the corrective actions necessary to prevent the recurrence of the issue.
• Communicate with customers regarding product related complaints to facilitate the evaluation and return of the material to TE Connectivity.
• Investigate product quality issues related to customer returns.
• Create and update operations procedures and associated documentation used within production.
• Help ensure compliance to quality assurance policies and procedures to meet or exceed customer expectations.
• Implement continuous improvement initiatives to reduce defects, improve efficiency, and enhance overall product quality.

What your background should look like:

Job Requirements:

• Bachelor’s degree in engineering or science related field.
• Strong problem-solving skills and ability to think strategically.
• Excellent communication and interpersonal skills, with the ability to influence and lead cross-functional teams.
• Excellent written and oral communication skills essential.
• Ability to build strong relationships with customers and internal teams.
• Quality experience in component and device manufacturing desirable.

Competencies