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HR Services Support with German

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

TE Connectivity (NYSE: TEL) is a $12 billion global technology leader. Our connectivity and sensor solutions are essential in today’s increasingly connected world. We collaborate with engineers to transform their concepts into creations – redefining what’s possible using intelligent, efficient and high-performing TE products and solutions proven in harsh environments. Our 72,000 people, including over 7,000 engineers, partner with customers in over 150 countries across a wide range of industries. We believe EVERY CONNECTION COUNTS – www.TE.com.

 

TE's HR Services teams provide direct support to employees, other HR groups and management as part of a centralized function to handle a variety of HR-related transactions. They receive and respond to requests concerning HR policies/programs, appropriately routes requests from employees to others for additional information and may respond to practices inquiries via online resources and/or telephone. The team also processes various paper and electronic forms related to documenting HR activities such as new-hire onboarding, change-of-status, benefits, termination of employment, etc. 

Job Overview

This is a full-time 12 month position great benefits and would be ideal for a candidate who is looking to start their career in HR and gain exposure to HR policies and procedures at a regional level.

Please note: Fluent German is essential for this role

As part of the HR Services Support team a typical day may include:

  • The primary point of contact for employee and manager HR-related inquiries through our Telephony and Ticketing System, ensuring timely, quality resolution of all issues raised.
  • Create appropriate documentation to support employee and manager transactions through our global HR system, for example, processing new hire transactions, promotions, leaves, separations, etc.
  • Research required information using our Knowledge database to handle and resolve customer inquiries.
  • Maintain accurate employee records and transferring inquiries to other parties within HR Services or outside of HR Services (HR Business Partner, specialists) as appropriate.
  • Identify and escalate priority issues and routing to the appropriate team for a quick resolution.
  • Adhere to Service Level Agreements for the timely resolution of all assigned tasks.
  • Identify process improvement opportunities to enhance service delivery.
  • Work with Content Management Team to develop and update desktop procedures, scripts, FAQs and job aids to ensure a consistent experience for all.
  • Ensure compliance with all relevant quality and legislative policies, procedures, and controls in the region.

What your background should look like:

  • Level 8 degree with an emphasis in HR or Business or other related disciplines.
  • 1-3 years customer contact experience if not educated to degree level.

Key Requirements

  • Fluent in German, as well as English
  • Strong team player with a passion for working in a fast-paced international HR team.
  • Desire to build a career in HR with an appetite for lifelong learning.
  • Excellent communication skills and attention to detail.
  • Ability to meet deadlines and prioritize work assignments.
  • Strong customer service orientation.
  • Proficient computer skills - good knowledge of the MS Office package.

We are an Equal Opportunities Employer

Competencies

Values: Integrity, Accountability,Teamwork, Innovation
Location: 

MAHON CORK, C, IE, T12 XY2N

City:  MAHON CORK
State:  C
Country/Region:  IE
Travel:  Less than 10%
Requisition ID:  78487
Alternative Locations: 
Function:  Human Resources


Job Segment: Database, HR, Business Process, Technology, Human Resources, Bilingual, Management

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