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HR Support - German Speaking

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

TE's HR Services teams provide direct support to employees, other HR groups and management as part of a centralized function to handle a variety of HR-related transactions. They receive and respond to requests concerning HR policies/programs, appropriately routes requests from employees to others for additional information and may respond to practices inquiries via online resources and/or telephone. The team also processes various paper and electronic forms related to documenting HR activities such as new-hire onboarding, change-of-status, benefits, termination of employment, etc. Exciting opportunity to join our expanding HR Shared Services team. The HR Shared Services team provides transactional and telephone support to our employees and managers in the EMEA region across all aspects of the employee lifecycle from hiring through separation. This role is ideal for a candidate who is looking to start their career in HR and gain exposure to HR policies and procedures at a regional level. 

As this role is supporting teams in Germany, Austria & Switzerland you will need to be a fluent German speaker to apply.

Job Responsibilities

As part of the HR Services Support team a typical day may include:

  • The primary point of contact for employee and manager HR-related inquiries through our Telephony and Ticketing System, ensuring timely, quality resolution of all issues raised. Create appropriate documentation to support employee and manager transactions through our global HR system, for example, processing new hire transactions, promotions, leaves, separations, etc.
  • Research required information using our Knowledge database to handle and resolve customer inquiries.
  • Maintain accurate employee records and transferring inquiries to other parties within HR Services or outside of HR Services (HR Business Partner, specialists) as appropriate.
  • Identity and escalate priority issues and routing to the appropriate team for a quick resolution.
  • Adhere to Service Level Agreements for the timely resolution of all assigned tasks.
  • Supporting onboarding of new team members with training, peer reviews and quality
  • Identify process improvement opportunities to enhance service delivery.
  • Work with Content Management Team to develop and update desktop procedures, scripts, FAQs and job aids to ensure a consistent experience for all.
  • Ensure compliance with all relevant quality and legislative policies, procedures, and controls in the region.

What your background should look like:

Qualifications:

  • Level 8 degree with an emphasis in HR or Business or other related disciplines.
  • Fluent German speaker.
  • 1+ years customer contact experience if not educated to degree level.

 

Key Requirements:

  • Fluent in German, as well as English other European languages are an advantage
  • Strong team player with a passion for working in a fast-paced international HR team.
  • Desire to build a career in HR with an appetite for lifelong learning.
  • Excellent communication skills and attention to detail.
  • Ability to meet deadlines and prioritize work assignments.
  • Strong customer service orientation.
  • Proficient computer skills - good knowledge of the MS Office package.

 

Competencies

Values: Integrity, Accountability, Teamwork, Innovation

About TE Connectivity

TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions, proven in the harshest environments, enable advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With more than 85,000 employees, including over 8,000 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedInFacebookWeChat and Twitter.

What TE Connectivity offers:
We offer competitive total rewards compensation. Our commitment to our associates includes offering benefit programs that are comprehensive, competitive and will meet the needs of our associates.

  • Tuition Reimbursement
  • Benefits start on day one
  • Charity Donation Matching Program
  • Competitive Paid Time Off
  • Employee Resource Groups
  • Employee Stock Purchase Program
  • Healthcare for Associates and Families
  • Health and Wellness Incentives
  • Life Insurance and Disability Protection

Throughout our Global reach and various Business Units, we take a balanced approach to the benefits we provide. Many benefits are company-paid, while others are available through associate contribution. Specific benefit offerings can vary by location.

 

EOE, Including Disability/Vets

Location: 

CORK, C, IE, T12 XY2N

City:  CORK
State:  C
Country/Region:  IE
Travel:  None
Requisition ID:  93344
Alternative Locations: 
Function:  Human Resources


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