TE Connectivity seeks an experienced and dynamic Account Manager for hyperscale sales to support a global team that covers one of the world’s top hyperscale customers within the AI and Cloud Hyperscale sector. This individual will be pivotal in driving business growth and enhancing TE’s DDN partnerships at this key account.

The Account Manager, Hyperscale Sales will be responsible for activities related to defining and implementing the sales strategy and achieving revenue targets across all aspects of this top customer. This includes account development and expansion; coordination of sales activities; closing deals and leading a growing team of highly successful sales and account managers in Washington and Taiwan.

The candidate will bring a growth-oriented strategic mindset, strong commercial acumen, team leadership experience, influencing skills to work in a matrix-structure and will bring a hands-on leadership style. The role will appeal to those with aspirations for further personal and career growth as the business seeks to further enhance their bench-strength for succession.

Specific Responsibilities

The Hyperscale Account Manager will have direct responsibility for developing and maintaining customer relationships un the US and overseas. Primarily, this individual will be a growth driver through customer driven strategies.

Specific responsibilities include:

• Strategic Account Management
  • Develop, continually adjust and execute strategic plans to globally manage and grow Microsoft.
  • Serve as the primary point of contact for key stakeholders.
  • Build and maintain long-term credibility and relationships.
  • Develop and lead senior level customer relationships.
• Business Development
  • Identify new business opportunities, strategies and partnerships.
  • Collaborate with TE product development, engineering, system architecture and marketing teams to tailor solutions that meet client needs and expand market share
• Market Analysis
  • Keep abreast of industry trends, market conditions, and competitive activities. Adjust strategies accordingly to maintain a competitive edge and anticipate customer needs.
• Customer Engagement
  • Maintain strong, long-lasting customer relationships by understanding their business needs and technical requirements.
  • Enhance customer satisfaction and retention through superior service and support.
  • Engage with customer and various eco-system partners to identify the largest market trends in AI and high-speed computing that will accelerate growth of our DDN business.
  • Identify and respond to key customers’ needs, effectively converting the current sales funnel into realized customer wins.
• Delivering Revenue Targets
  • Achieve and exceed annual global sales targets within the assigned account.
  • Develop a robust sales pipeline, forecast sales, and track key account metrics.
  • Own and convert opportunities into tangible results to deliver profitable growth for DDN.
  • Increase sales revenue and market share, continually expand into account and grow customer relationships with weekly in-person customer meetings.
• Collaboration
  • Work closely with cross-functional teams, including product management, engineering, system architecture and customer service to ensure a cohesive and effective sales strategy.  Some evening communication with Asia will be required on a weekly basis.

Professional Experience/Qualifications

The Hyperscale Account Manager will be a highly experienced executive with 10+ years successfully selling in the hyperscale datacenter market.  Experience in managing, building, invigorating and driving share growth is a must.

Specifically, the successful candidate will have:

• 10 years Tier 1 sales experience, with at least 5 years successfully leading sales teams.
• Experience in the AI or high-speed computing industry.
• Proven sales executive experience, meeting, or exceeding targets.
• Prior experience in Hyperscale data center sales with a deep understanding of cloud ecosystems.
• Track record of building strategic opportunities, negotiating and closing large technology-oriented contracts.
• Skilled at communicating and leveraging value propositions.
• Ability to understand the big picture, uncover customer needs and translate into selling opportunities.
• Experience in negotiating Legal contracts to drive desired business agreement results.
• Strong business sense and industry expertise.
• Career progression capability and aspiration.
• Strong familiarity with CRM tools and systems (Salesforce) desirable.
• Technical aptitude / engineering undergraduate degree required.
• Ability to travel up to 10-20% including international travel.

Leadership Qualifications

The Hyperscale Account Manager will energize teams with strong EQ, high energy, and achieve lasting results and TE/customer leadership respect. 

The Global Account Manager should possess the following skills:

• Sales Leadership Skills: Excellent sales leadership skills as demonstrated by a record of guiding sales growth through an organization. Strong relationship development, collaboration and influencing skills.
• Delivery and Results Oriented: The ability to find solutions and generate results in a dynamic environment.
• Influencing Skills: Keen listening, open-mindedness, and strong interpersonal skills so that the necessary alliances with internal and external groups can be forged and developed quickly.
• Communications Skills: Comfortable communicating both formally and informally with senior executives.
• Adaptability: Able to thrive in a fast-paced global environment where flexibility, resilience, comfort with ambiguity and adaptability to change is needed.

Education

Undergraduate degree in engineering is required.  An advanced degree, such as a Master of Business Administration degree, is desirable.